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Business Intelligence Engineer I
Ref No.: 18-13835
Location: North Reading, Massachusetts
Job Description: SERVICES TO BE PERFORMED
• Seek data sources and visualize key performance indicators (KPIs) using common reporting tools like Tableau according to stakeholder requirements.
• Report daily key performance indicators (KPIs) to product rollout teams and customers during new technology deployments · Modify and execute SQL scripts · Participate in communication with product rollout teams
• Manage, prioritize, and respond to requests within defined SLA's
• May become a subject matter expert in one or more AR technologies

REQUIRED SKILLS
· Bachelor's degree in Engineering, Computer Science or related technical field and 2+ years' experience delivering direct customer support or Master's degree in Engineering, Computer Science or related technical field
· Technical problem-solving and analytical skills
· Excellent written and oral communications skills with the ability to communicate effectively with both technical and non-technical stakeholders
· Knowledge and/or working experience with Relational Database Management Systems (MySQL, Oracle)
· Knowledge and/or working experience with data visualization tools like Tableau
· Knowledge and/or working experience with Linux (RHEL, Ubuntu)
· Ability to work a scheduled shift (may include weekends and/or evenings)

PREFERRED SKILLS
· Knowledge and/or working experience with networking and other IT infrastructure
· Unix/Python Shell Scripting skills
· Exposure to high-level programming languages (Java, C++)
· Proven ability to troubleshoot and identify the root cause of issues
· Proven ability to manage time allocated to specific customer requests

**MANAGER INTAKE NOTES**

Role Specifics:
- Client Robotics team will be launching 3 projects simultaneously this fall, looking for contractor who can help with dashboarding
- Workday standard 8-5, though team is flexible to shifting hours (WFH will only be available on a case by case basis, not regular)
- Contractor will participate in 1-2 hours of daily meetings with the remainder of the day self directed
- Office environment is open cubicles with relaxed dress code
- Office is fairly quiet with most team members working with headphones in throughout the day

Candidate Specifics:
Ideal candidate will have:
- Math or Science background, team has had success with Industrial Engineering background
- Be fluent in 2 -3 database technologies (cognos, tableau & quicksight)
- Recent experience in dashboard work
- Worked with redshift
- Has Python experience

- Manager not interested in candidates with only Oracle experience

Client Leadership Principles that resonate most with HM and team:
- Learn and Be Curious
- Dive Deep

Interview Process:
- Looking to start interviews early next week (week of 9/10)
- Will have phone screens first then either on-site or virtual Chime interviews for second round
Reason for Request: