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Business Intelligence Analyst
Ref No.: 18-13731
Location: Foster City, California
Business Intelligence / Data Virtualization Analyst
Main Function
In this role, the Business Intelligence / Data Virtualization Analyst will provide user support to business users and drive adoption of the Single Source of Truth Semantic layer developed on Denodo. You will successfully employ a combination of business intelligence and data expertise with internal customer management skills.
• Within the Global Business Intelligence team, provide support to product management and adoption by internal staff of Single Source of Truth Semantic Layer built on Denodo Data Virtualization
• Become an expert on the SSOT Semantic Layer tools and data to provide guidance to internal staff on the best way to extract the business insights they are looking for
• Drive adoption through collaboration and education with internal users and potential business users; and help them realize productive use of our SSOT Semantic Layer product
• Manage and fulfill user access requests to Denodo
• Develop and maintain product and training documentation
• Provide support to internal users of SSOT Semantic Layer
o Provide day to day user support, education, tracking and resolution of issues
o Conduct overviews and formal training to various user profiles: data discovery, BI report development, Denodo report view developers. Be able to clearly communicate key and advanced features, benefits, and product offerings
• Denodo view development; specifically reporting views to support BI reporting solutions
• Support User Acceptance Testing as new features are implemented
• Gather and provide timely user/stakeholder feedback and communicate to product development team regarding user’s business cases, requirements, and issues
• Develop Denodo report
• Promote knowledge and best practices while managing deliverables and client expectations
• Manage internal customers’ expectations, establish credibility at all levels and build problem-solving partnerships with the internal customers, partners and colleagues
• Provide business and technical consulting, training and support


• Bachelor’s Degree in Computer Science, Information Systems or similar educational background preferred with 7-10 years applicable business intelligence work experience required
• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills
• Report development experience with Business Intelligence tools such MicroStrategy and Tableau
• Ability to work collaboratively with various levels of team members, business users and IT department resolve business and system issues in timely manner
• Creative problem solver and critical thinker; able to bring a solution to bear without having to be asked
• Combination of technical savviness and customer management skills
• Ability to work independently and manage one’s time
• Solid practical experience with SQL and data analysis
• Strong communication skills
• Experience with Denodo is a plus
• Experience with Data Governance is a plus