Previous Job
Technical Writer - II
Ref No.: 18-13466
Location: Foster City, California
This position involves documenting processes, activities, check lists, user manuals and other documentation for all phases of Drug Development projects. The position involves collaborating with and supporting the Process Owners as well as Process Teams to evaluate documentation requirements, identify operating procedures, and create necessary procedural documentation. The objective is to create high level procedural documentation along with supporting documents (Work Instructions and Forms) that will best support all activities within Development Operations at Client Sciences, Inc.

Principal Duties and Responsibilities:
• Gathers, analyzes, and composes information provided by subject matter experts (SME).
• Conducts research and ensures the use of proper technical terminology.
• Translates SME information into clear, readable documents and process maps to be used by users
• Ensures consistency, clarity, and quality in and across all types of documentation.
• Engages in formatting, editing, and quality assurance on own work and the work of others.
• Receives text from SMEs and writes documentation in a clear and concise style following company and project style guides
• Ensures documents are technically and mechanically accurate, and consistent with regard to clarity, flow, organization, completeness, and readability
• Meet or exceed targeted billing hours (utilization)

Education and Experience Requirements:
• Bachelor's degree preferred
• 3-5 years' experience in technical writing
• Excellent written and verbal communication skills
• Proficiency in MS Office and other document editing software (e.g. Word, Excel and Visio experience required)
• Strong attention to detail
• Able to write in explanatory and procedural styles for multiple audiences
• Skilled at prioritization and multi-tasking
• Ability to rely on limited knowledge and professional discretion to achieve goals
• Process analysis and improvement
• Process mapping and documentation
• Business process management (BPM) facilitation preferred

Additional Requirements:
• Passion for providing a great user experience
• Proficient in MS Word, Excel, PowerPoint and Visio
• Ability to work autonomously
• Ability to work flexible hours
• Takes initiative with minimal supervision
• Consistently meets all deadlines
• Proficient in English – verbally and in writing
• Great attention to detail
• Strong interpersonal skills