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Staffing - IT Desktop Support
Ref No.: 18-08752
Location: Canton, New York

Job ID: 18-08752

Position: IT Desktop Support

Location: 334 County Route 16, Canton, NY-13617

Duration: 12 Months


Description:
  • Support all aspects of IT equipment in a fast-paced 24x7 manufacturing environment.
  • Work with end users and support personnel to deploy, support, maintain the computing infrastructure.
  • Help support manufacturing environment with rotating on-call schedule.
  • Responsible for the effective acquisition, installation, maintenance, and use of desktop technology.
  • May be responsible for the purchase and installation of hardware/software.
  • Represents bridge between technology and business needs.
  • Resolves problems with new and existing equipment.
  • May train end users on software.
  • Administers end user requests and projects.
  • Coordinates resources to solve problems.
  • Learning and applying a basic knowledge in one skill area.
  • Limited use and/or application of technical principles, theories and concepts.
  • Develops solutions to routine technical problems of limited scope.
  • May be assigned to small projects or to phase(s) of larger projects.
  • Contributes to the completion of routine technical tasks.
  • Contacts are primarily with immediate supervisor, project leaders, and other professionals in the section or group.

Skills:
  • 2 year degree required, 1 year of desktop related work experience required