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Technical Manager, Infrastructure - Data Center
Ref No.: 18-08531
Location: Pleasanton, California
Job Title: Technical Manager, Infrastructure - Data Center
Duration: 06+ Months Contract (Possible Extensions)
Location: Pleasanton, CA (94588)
Note: W2 Candidates Only
Description/Comment: Sr Manager Network Engineering & Ops - Data Center
In this role, you will lead the Network Engineering and Ops team and run Global data centers, edge networks and web properties. As people leader first and delivery manager second, this leader must not only build a great team but also inspire and lead them. You would be responsible for technical and architecture implementation against the agreed scope and quality of the end product delivered. Works closely with Network Director, Architects, Product manager and Scrum Master to balance product architecture and delivery timeline.
  • Design, monitor, maintain, and build out Data Center network Infrastructure
  • Owns end-to-end quality of their product(s) jointly with Product Manager and Network architects
  • Owns and maintains technical roadmaps for their product(s)
  • Drive simple and scalable approach to new technology solutions using automation to enable the organization to easily deploy and operate new features, capabilities and functionality
  • Demonstrated ability to innovate and operate outside the comfort zone of established methods and procedures
  • Demonstrated ability to gain immediate credibility at all levels both inside and outside the organization and develop lasting, productive and collaborative relationships
  • Demonstrate hands-on knowledge of Public Cloud Computing, Storage and Networking. Designing, Provisioning and administration using best practices for consumers across multiple cloud offering (VMware Private Cloud, OpenStack and Azure).
  • Build a high performing build & run team that operates with a culture of business and customer centricity
  • Ensures that metrics appropriate to measure their product(s) health are produced, reviewed and understood (SLAs, Availability, performance metrics, NPM, etc.)
  • Excellent communication and influencing skills including the ability to simplify key messages, present compelling stories and promote technical and personal credibility with internal and external executives, and both technical and non-technical audiences
  • Proven success working across organizational and geographic boundaries
  • Provide technical leadership, mentoring and coaching for all staff and foster a culture of accountability, innovation and team building
  • 10+ years' experience managing complex IT infrastructure and 3+ years of building and managing cloud infrastructure.
  • At least 6+ years of experience in a Leadership role building and managing high performing teams
  • Experienced with running large complex global infrastructure spanning across multiple data center leveraging private & public cloud
  • Experience designing and delivering secure cloud solution on Azure
  • Experience in one or more Infrastructure automation technologies (automating network and host provisioning)
  • Experience working in an Agile/DevOps environment
  • Experienced with DevOps & ITIL approach in running a superior service operations & delivery function.
  • Demonstrated ability to prioritize tasks or projects to align with the strategic objectives and with business goals.
  • Demonstrated ability to assign recurring tasks and to utilize metrics to measure effectiveness.
  • Thorough understanding of operational support processes, excellent business acumen and ability to direct team in dissecting and diagnosing complex problems.
  • Proven record of building high performing teams
  • Retail environment support extremely helpful
  • Ecommerce Data Center support/engineering experience
  • Bachelor's degree in related field required