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Strategic Sourcing Process & Tools Development Manager
Ref No.: 18-08504
Location: Menlo Park, California
Support the design, development, and implementation for critical sourcing/contracting/procurement tools and processes, including:
Coordinating technical and business requirements gathering
Performing tool functionality gap analysis
Establishing User Acceptance Testing (UAT) design and Test Plan development
Defining Help Desk processes, policies, and resource requirements to support the new platform of Sourcing Tools
Developing RACI charts and process maps of Level I and II activities, dependencies, data flows, and deliverables for all in-scope Sourcing Tools.
Working with P2P and Global Sourcing management to define an expanded Source-to-Pay (S2P) Help Desk, including defining incremental processes, policies and resource requirements to support the new platform of Sourcing Tools. Produce FAQ documentation and Help Desk analyst playbooks
Designing and delivering training material/curriculum, and
Tool implementation planning and execution

Experience in evaluating, developing and implementing operational improvements through automation and process redesign to enable scalability and velocity (e.g., eSourcing, spend analysis, contract life cycle management, supplier performance management).
Analytical, problem-solving and interpersonal skills.
Ability to thrive in an environment of fast growth and ambiguity.
Ability to break down complex processes and identifying key pain points in order to deliver business improvements at local, regional and global levels.
Ability to collaborate with and influence cross-functional teams to set objectives and produce results.