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RFP Team Member
Ref No.: 18-08434
Location: San Francisco, California
Seeking technical communicator, preferably with knowledge of technologies and/or proposal writing, to work as a Proposal Specialist on our Proposals Team.

This position is located at our headquarters in San Francisco, near the Embarcadero BART / MUNI station.

The Proposal Specialist will develop, research, write, edit, and format documents such Request for Proposal, Request for Information, Executive Summaries, security questionnaires, and related technical and functional documents. The job is a mixture of writing and managing proposals, offering consultative services to our internal stakeholders, and participating in content curation / knowledge management.

We are seeking a natural problem-solver with excellent communication skills, able to work with sales (Solution Engineers, Account Executives), technical (Security and Compliance), and other colleagues to deeply understand and skillfully explain our platform and products in writing to customers.

The successful Proposal Specialist is focused on producing high-quality content that adheres to format and style guidelines. You appreciate content usability, accuracy, consistency and clarity.

• Has experience in technical writing and editing, either in proposal or documentation work
• Has demonstrated mastery of technical communication with samples of past work
• Has a proven ability to consistently meet deadlines and manage time while multitasking
• Has extremely strong desktop publishing skills (MS Office, Google Drive, Acrobat)
• Can present complex ideas in a clear, concise fashion to technical and non-technical audiences
• Can learn new technologies quickly

• Manage all aspects of proposal creation including response, format, editing, project management, and updating our knowledge base
• Deliver consultation on proposal strategy, including best practices, document logistics, rhetorical concerns, strategic elements, etc.
• Collaborate cross-functionally with roles such as sales, engineering, and partners to ensure a thorough response
• Work with manager to identify opportunities for process optimization/redesign
• Provide leadership and innovation in the compilation and delivery of our deliverables