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UX Designer - III
Ref No.: 18-08362
Location: Burlington, Massachusetts
Department Description:
The broader B2C UX teams are a talented and hardworking global group of product designers, researchers, and front-end engineers who collaborate closely to bring Commerce Cloud products to life. We are a User-Centered Design (UCD) shop that values customer and consumer success and happiness. We're a passionate crew that has fun while working UX magic.

Role Description:
As a Senior UX Designer, you'll be creating concepts and designs for the Commerce Cloud suite of products working alongside other UX disciplines, development, and product management.

Your Impact: A day/week in your life as a UX Designer will include:

- Maintaining a user-centered design approach as you tackle complex design problems
- Advocating for simple, modern design and adherence to design conventions (e.g., responsive, accessibility)
- Mapping out interaction user workflows that take into account cross-product integration
- Creating annotated wireframes (low fidelity to high fidelity and everything in between)
- Participating in product research and analysis, always striving to know the customers you for which you are designing
- Collaborating deeply with user researchers, product managers and the engineering team throughout the product lifecycle to ensure your designs are addressing user and business needs, feasible to implement, and are subsequently implemented accurately
- Helping to define design patterns that can be used across the entire product ecosystem
- Working on fast-paced projects, requiring attention to detail and working within constrained timelines

Minimum Requirements:
- A solid understanding of user experience, user research, interaction design, and design principles
- Bachelor's degree or equivalent experience in HCI, Industrial Design, Graphic Design or related field
- 4+ years of experience in UX/Interaction Design
- A professional portfolio demonstrating interaction design experience
- Problem solving and communication skills that demonstrate you know how to
1) understand user needs,
2) translate those needs into modern and intuitive experiences, and
3) justify design choices and adjust decisions based on feedback
- Know the rules of good interaction design and know when to break them
- Expert-level knowledge of wireframing tools (e.g., Illustrator, Sketch, Axure, Balsamiq, etc.)
- Technical acumen with web technologies – HTML, CSS, and browser capabilities across platforms
- Experience designing for enterprise SaaS, accessibility, mobile apps, and analytics is a plus

Please include a portfolio with your resume