CRM/Sales Ops Specialist
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CRM/Sales Ops Specialist
Ref No.: 18-08341
Location: Chicago, Illinois
Job Description: Deal Support Specialist
As market leader in enterprise application software, CLIENT helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – CLIENT empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. CLIENT applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
What We Do: Client, an CLIENT company, provides a cloud-based Vendor Management System (VMS) to manage contingent workforce and services procurement programs. More than 300 customers leverage Client to gain visibility into their external workforces, including contingent labor, services managed through Statements of Work and independent contractors while optimizing spend, quality, compliance and efficiency.
What Sets Us Apart: Client was "born cloud”. As one of the forerunners of today's highly successful cloud delivery model, Client has been a Software-as-a-Service application since its start. At a time when many buyers were using behind-the-firewall ERP applications to manage their non-employee workforce, this VMS industry first is now the industry standard.
Company Culture: Client encourages an open door policy and a collaborative office environment. Team members across all departments can easily meet together in any of our open office layouts. Those with an entrepreneurial and can-do attitude keep Client at the top of its industry. Traditional perks include casual dress, generous paid time off, charitable activities, stocked kitchens, great healthcare coverage and more!
Deal Support, Deal Support Specialist: We are continuously looking for talented people interested in working in a fast-paced, cutting edge environment. Our Deal Support team is currently seeking a temporary Deal Support Specialist to join our Client team. This role will be supporting the team throughout the deal cycle and bridging the gap between our sales team and our internal systems. This is an on-site position and will be located in our Chicago office.
  • Support account teams assigned to standard and/or strategic accounts, regions or industries, as well as support specific topics on commercial terms
  • Remain highly flexible and prioritize deals, particularly during high-volume times such as quarter-end
  • Complete quote and other data entry in a timely manner to meet internal deadlines
  • Provide basic assistance on commercial questions
  • Proactively support global sales teams in their negotiations with customers and partners on products, deployments and compliancy
  • Maintain a close working relationship with interdepartmental teams (billing, sales operations, legal, professional services)
  • Assist with corporate projects/ initiatives
    Desired Skills & Experiences:
  • Bachelor's degree in a relevant field
  • Extreme attention to detail and process oriented
  • Highly flexible with the ability to focus in an unpredictable environment
  • Basic understanding of deal flow
  • Ability to network in different disciplines and departments and to other organizational units
  • Project management skills: candidate should have a basic knowledge about the various business scenarios and the respective process flows and contact points
  • Candidate should be proactive and self-driven with the ability to think creatively.
  • Ability to manage simultaneous projects in a fast paced culture with highest level of professionalism and integrity and the ability to handle and manage confidential information is required.

Job Description

Support account teams on the commercial processes such as: data entry, deal approval, contract routing, identification of regional contacts

Advise team on deal approval status to achieve compliance with internal procedures

Remain highly flexible with the ability to prioritize

Provide basic assistance on commercial questions