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Screening Management Applications Support Specialist (Mid-Level)
Ref No.: 18-07494
Location: Lehi, Utah
Job Description
Visa Inc. is searching for a Screening Management Applications Support Specialist for our Screening Management team. As a key subject matter expert and team member, you will provide direct support to Screening Management reviewers over multiple Global Sites. This is a unique opportunity to work directly with Screening Management to assist in providing world-class applications to improve our clients experience to maximize revenue and limit risk.

Job Responsibility
• The Hotkey developer will be writing and maintaining Hotkey applications that automate and guide screening management associates through complex screens in IE, Chrome, and Firefox.
• Analyze, design, and develop new Hotkey applications by understanding and automating the processes utilized by screening management teams.
• Maintain and improve existing Hotkey applications as well as reverse engineer current scripts by debugging and stepping through code
• Proactively clarify and question business requirements in relation to Hotkey capabilities
• Develop, maintain and support existing Hotkey applications in multiple browsers.
• Collaborate with business stakeholders for creating new Hotkey applications.
• Analyze and convert business requirements to develop HotKey applications.
• Document technical specifications based on business requirements, dataflow requirement and desired UI behavior.
• 5+ years of experience in any of the following programming languages: VBA, C/C#, JavaScript, Java, Python.
• Bachelor Degree required. Engineering degree preferred
• Strong cross functional, global collaboration skills with an ability to work across all levels
• Self-motivated, results oriented individual
• Comfortable operating in a fast paced and complex environment, with an ability to handle increasing customer demands
• Excellent presence and experience in communicating and presenting to clients
• Working knowledge of payments or fraud prevention industry a plus but not required