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Systems Specialist I(Salesforce)-CIO Org
Ref No.: 18-07387
Location: Hillsboro, Oregon
Job Title: Salesforce Administrator
Location: Hillsboro, OR
Duration: 2 months and above 

Job Description: 
  • ADM 201 Certified Salesforce administrator with 3+ years Administrative experience with a minimum 500-seat environment handling all aspects of CRM, case management and platform maintenance.
  • Good understanding of Salesforce SOQL, SOSL and security model
  • Experience in handling field creation requests, validation rule implementation, workflow implementation, new record types and Approval flows.
  • Good Understanding of, Sales Cloud, Service Cloud, AppExchange, Wave Analytics and Salesforce Communities.
  • Experience in working through a stream of cases and ensure turnaround times are met.
  • Intermediate knowledge of support concepts and policies
Platform Scope: Grade 4 scope + the following:
  • Document business processes, solutions and knowledge articles
  • Document standard operating procedures
  • On-call production support including complex troubleshooting and triage
  • Execute on proactive monitoring activites
  • Complex platform enhancements Technologies as appropriate to the role: SOQL, JavaScript, Java, Apex, VisualForce Web Services[SOAP & REST], XML, XSLT, XPTH, HTTPS Java or Java based technologies Oracle eBusiness Suite R12 (GL, AP, AR, CM, FA, PO, Client), SQL, Systems Administration, Linux Support, Cisco SW and HW, End User Security
  • Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
  • Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
  • Exercises judgment within defined procedures and practices to determine appropriate action.
  • Builds productive internal/external working relationships.