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Technical Writer
Ref No.: 18-07380
Location: Montreal, Quebec
Technical Writer
Montreal, QC, Canada
14 Months Contract

PURPOSE AND OBJECTIVES
The Support and Application Management is looking for a motivated and passionate technical writer to join their team in Montreal. The successful candidate will be responsible for producing internal and external documentation and collaborating teams both locally and globally.

MAIN TASKS
  • Creating and editing technical documents for various audiences in different contexts within Cloud Support and Services
  • Publishing and maintaining internal and customer-facing content in different web environments (wiki, help pages, collaboration groups, shared drives etc.)
  • Conducting document reviews, ensuring standardization and conversion to controlled format
  • Collaborating with cross-functional teams and gathering information from subject matter experts (developers, engineers, managers etc.)
  • Providing proofreading, editing and asset creation help for templates and presentations
  • Creating tutorials for end-users, writing online help, training documents and operation guides
  • Collaborating and sharing best practises with other technical writers from different regions

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Required skills
  • University degree/diploma in a relevant field: Computer Science, Engineering, Technical Writing, Communication Studies, Language Studies, Journalism, Marketing or equivalent work experience
  • Excellent English language skills (written and oral)
  • Ability to quickly grasp complex technical concepts and make them understandable to non-technical audiences
  • Exceptional eye for detail
  • Excellent communication and collaboration skills
  • Excellent researching skills, ability to work independently and take initiative
  • Strong project management and organizational skills
  • Strong computer background combined with fluency in various systems and applications including knowledge of tools such as Microsoft Office Suite, Jira, wiki, Illustrator, InDesign etc.

Preferred skills
  • Experience with cloud infrastructure and related technologies
  • Experience in technical support, programming or web development

WORK EXPERIENCE
  • 2+ years of proven experience in technical writing, content production, quality assurance, community management, digital marketing or copywriting in the software industry

Thanks & Regards
Pawan Kumar

** 10 time INC 500/5000, 10 time BBJ "Pacesetter ", 5 time SIA-fastest growing**
_______________________________________________________
Pawan Kumar| Technical Recruiter |
TalentBurst, Inc.
Boston | San Francisco | Miami | Tampa | Toronto | New Delhi | Bangalore
Work: 647 559-2730, Mobile:414 214-1492| Email: Pawan.kumar@talentburst.com