Previous Job
Technical Writer
Ref No.: 18-07380
Location: Montreal, Quebec
Technical Writer
Montreal, QC, Canada
14 Months Contract

The Support and Application Management is looking for a motivated and passionate technical writer to join their team in Montreal. The successful candidate will be responsible for producing internal and external documentation and collaborating teams both locally and globally.

  • Creating and editing technical documents for various audiences in different contexts within Cloud Support and Services
  • Publishing and maintaining internal and customer-facing content in different web environments (wiki, help pages, collaboration groups, shared drives etc.)
  • Conducting document reviews, ensuring standardization and conversion to controlled format
  • Collaborating with cross-functional teams and gathering information from subject matter experts (developers, engineers, managers etc.)
  • Providing proofreading, editing and asset creation help for templates and presentations
  • Creating tutorials for end-users, writing online help, training documents and operation guides
  • Collaborating and sharing best practises with other technical writers from different regions

Required skills
  • University degree/diploma in a relevant field: Computer Science, Engineering, Technical Writing, Communication Studies, Language Studies, Journalism, Marketing or equivalent work experience
  • Excellent English language skills (written and oral)
  • Ability to quickly grasp complex technical concepts and make them understandable to non-technical audiences
  • Exceptional eye for detail
  • Excellent communication and collaboration skills
  • Excellent researching skills, ability to work independently and take initiative
  • Strong project management and organizational skills
  • Strong computer background combined with fluency in various systems and applications including knowledge of tools such as Microsoft Office Suite, Jira, wiki, Illustrator, InDesign etc.

Preferred skills
  • Experience with cloud infrastructure and related technologies
  • Experience in technical support, programming or web development

  • 2+ years of proven experience in technical writing, content production, quality assurance, community management, digital marketing or copywriting in the software industry

Thanks & Regards
Pawan Kumar

** 10 time INC 500/5000, 10 time BBJ "Pacesetter ", 5 time SIA-fastest growing**
Pawan Kumar| Technical Recruiter |
TalentBurst, Inc.
Boston | San Francisco | Miami | Tampa | Toronto | New Delhi | Bangalore
Work: 647 559-2730, Mobile:414 214-1492| Email: