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Job Title: Infrastructure Engineer
Location: Cary, NC
Duration: 3 motnhs and above
Provide service to the organization by providing proactive knowledge and acting as an escalation point for Engineering, Service Support, and Service Delivery.
Drive innovation in engineering knowledge, practices, or procedures by testing and adopting new solutions and methods. Independently manage approved medium and large scale projects that align towards corporate and departmental goals.
Seek out and embraces opportunities to be CA's first and best product customer, partner, and collaborator. Conduct research on emerging technologies in support of systems development efforts.
Create, validate and maintain architectural designs to ensure their functionality. Create and maintain documentation as it relates to configuration, mapping, processes, and service records. Develop, implement and maintain policies, procedures, and associated training plans for administration, usage, and disaster recovery. Conduct research on IT products, services, protocols, and standards to remain abreast of developments in the enterprise infrastructure industry. Execute proof of concept tactical plans. Confer with end-users, clients, or business owners to define business requirements for complex systems and infrastructure development. Develop and execute test plans to check infrastructure and systems technical performance. Report on findings and make recommendations for improvement. Collaborate with executive management and department leaders to assess near- and long-term IT capacity needs. Oversee new and existing equipment, hardware, and software upgrades. Manage and/or provide guidance to junior members of the team. Determine methods and procedures on new projects and may supervise the activities of Sr Infrastructure Engineers, Infrastructure Engineers, Associate Infrastructure Engineers and other staff to ensure proposed changes effectively achieve desired enhancements and optimization while maintaining standards and base functionality. Any of the above may also occur as part of an off-hours escalation as part of a pager-rotation shift or an emergency.
Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products. Expert knowledge of multiple programming languages and extensive experience in application integration. A Principal Engineer should be a multi-technology discipline expert with in depth experience an implementing projects on a global scale. Understanding of the organization's goals and objectives. Excellent interpersonal, written, and oral communication skills. Ability to present ideas in user-friendly language. Self motivated and directed, with keen attention to detail. Analytical and problem-solving abilities. Able to effectively prioritize tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. Project management experience desired. Strong technical documentation skills.
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