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CW Technical Lead
Ref No.: 18-06599
Location: Plano, Texas
Role: MDM Technical Lead
Location: Plano, TX
Duration: 6+ Months

The Master Data Management (MDM) Technical Lead is a hands-on technical expert in Master Data Management, Data Quality (cleansing/standardization and matching), and Privacy rules products like Oracle UCM, Informatica MDM, Trillium Data Quality, IDQ, Haley rules engine, etc. This individual works on key MDM projects that are both foundational (such as upgrade/uplift MDM/DQ/Privacy solution to new platform/product) and business value-add. With deep knowledge of the capabilities and constraints of the Oracle/Siebel UCM application, Trillium Data Quality and Haley Rules and how they integrate/are leveraged within the enterprise, coupled with good understanding of customer/privacy mastering business, privacy and data quality processes/best practices, this individual provides technical guidance and input to the application support and project teams. The Siebel UCM technical lead also excels at diagnosis and versatile hands-on problem solving in the Client UCM solution.

Key responsibilities for the Technology Lead include:
  • Research, Data Collection, Quality Assurance, Analysis and Problem Solving.
  • Assess UCM technical and business requirements; work with Architecture/Integration/other BTS technical teams and third party vendors to analyze, evaluate possible solutions; and present recommendations to IT management/business stakeholders.
  • Provide technical review, direction and recommendations specific to the UCM solution to internal IT associates, vendor/supplier personnel, business stakeholders and other relevant resources to ensure the functional/performance health and long-term maintainability/viability of the UCM solution.
  • Apply strong problem solving skills to address complex technical issues around the UCM solution, and liaison with vendors (Oracle, Harte Hanks, TIBCO, Experian, RR Donnelley, etc.) to diagnose and resolve potential defects.
  • Collaborate with and provide information to vendors during expert reviews.
  • Review all AMM development and documentation to ensure technical and product best practices are being followed and documentation is complete.

Technology Leadership:
  • Provide direction to AMM/vendor staff and integrate activities with other IT departments to ensure successful implementation and support of project efforts impacting/requiring the involvement of the UCM solution.
  • Demonstrate a good level of knowledge of core applications architecture.
  • Demonstrate mastery of all phases of the systems development lifecycle for applications for which a Technical lead is responsible (e.g., transaction-centered designs, real-time / interactive systems and distributed processing).
  • Demonstrate detailed knowledge of integration concepts in a high volume batch and real-time environment.
  • Engage with Client's infrastructure team to provide recommendations to enable reliable and scalable UCM operations.

Skills Required:
  • Knowledge of Oracle UCM AND/OR Siebel
  • 10+ years of technology project implementation experience
  • 6+ years Siebel experience
  • 3+ years demonstrated team/project leadership experience (in solution architect, technical lead, or similar roles)
  • Knowledge of any one of the Data Quality Product like Trillium, IDQ, SAP
  • Knowledge of any one of the Business Rules Engine like Haley, FICO Blaze, IBM, Oracle Policy Automation
  • Understanding of integration concepts such as Service Oriented Architecture and integrating Siebel applications in a TIBCO/JMS/Informatica environment
  • Good Understanding of Siebel Data model and Data Architecture
  • Experience implementing large-scale, complex, Siebel UCM 8.x, Trillium Data Quality and Haley Rules projects
  • Experience with upgrades to Siebel UCM, Trillium, Haley Rules
  • Detailed Siebel 8+ Application Architecture knowledge
  • Experience testing and performance tuning Siebel Applications
  • 8+ years business application design, development, installation and modification experience
  • Experience with Agile SCRUM framework for projects.