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Robot Alpha Test Data Analyst
Ref No.: 18-06504
Location: Bedford, Massachusetts
iRobot is seeking an Alpha Test Data Analyst to play an important role on New Product Development Teams to make better, more robust robots that delight the customer through User Testing. User testing provides insights to user needs, preferences as well as validates prototype robot and robot-related products. Initial Alpha Test Users will be internal iRobot employees. Follow on Alpha testing will include external and international Users.
Essential functions include:
Analyze valuable user feedback from user surveys and home testing journals
Cross reference user feedback with robot data logs
Engage user as required to further clarify feedback
Synthesize user feedback and robot data logs into issues, bugs and customer preference trends
Summarize and feedback results to product development team leads
The individual in this role will work as part of a New Product Development Team under the guidance of the Lead Systems Engineer and will work closely with Program Managers, Product Managers, Software Engineers, Test Engineers and User Experience leads. The successful candidate will have experience or capability to quickly learn all aspects of user-facing alpha testing.

Minimum 5 years of experience in an engineering related role
Demonstrated ability to take ownership of task execution and work with minimal supervision
Adept at gathering detailed field data from abstract inquiry
Experience in statistical analysis of test results
Adept at summarizing and presenting complex test data
Clear and concise written and verbal communication
Direct experience interacting with customers and resolving issues.
Proficient with MS Excel, MS PowerPoint and MS Word
Advanced Excel and data analysis skill are strongly desired
Basic digital photography, image manipulation, and embedding images in documents
Experience with Linux and Windows Operating Systems, including command line interface
Experience with iOS and/or Android mobile apps
Desired Qualifications:
Experience with Centercode Beta Test Management Solutions
Experience with Survey Monkey or equivalent tool
Experience with analyzing qualitative/open-ended questions
Experience with product defect tracking tools, especially Agile Central.
Experience in software test.
Experience troubleshooting complex electromechanical systems
Experience testing consumer vacuum and/or robotic products.
Experience with data acquisition as well as processing and analysis software.