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Product Manager - Intermediate
Ref No.: 18-06502
Location: San Francisco, California
Duration:0-9 month(s)

Description/Comment:GMT Expansion - This position isfor Product Manager with WU digital team. Your role will be to understand customer needs, translate them into requirements and work with engineering to implement them. You and your team will make sure that Western Union web platform is evolving consistently across product areas, and provide leadership to all product groups on how to develop our product suite's web platform to deliver the best user experience to our customers. In this role you will be working closely with other product groups, marketing, regional business teams, customer support teams to understand customer expectations and design effective solution to exceed them. You bridge the technical and business worlds as you design services that our users love. The ideal Product Manager obsessively seeks to understand the customer's perspective, is data-driven, has a bias toward action, and can break down complex problems into steps that drive product development.The ideal candidate has worked on front end (web or app) product featuresin a startup environmentor focused department within a large company. Should have experience working in agile environment -working with front end developers, content writers, UI designers and other stakeholders. Ability to effectively use –AB test tools, Analytics tools and other front-end tools is an advantage. In this role you will be working closely with other product groups, marketing, regional business teams, customer support teams, legal, compliance and engineering to understand customer expectations and design effective solution to exceed them. You bridge the technical and business worlds as you design services that our users love
Qualification/Key Responsibilities:Monitoring industry trends to inform product strategy.Job Title:Asst Product Manager Exempt/Non-ExemptDepartment/Group:Wu Digital -Feature optimizationLocation:San FranciscoTravel Required:5 %Date posted:Position Type:Full Time Part Time/TempContract Posting Expires:Date posted:Job code4043 
Based on corporate roadmap, create sprint roadmap. Do research and write user stories aligned with the sprint roadmap.Lead a SCRUM team of Engineers, Designers, and Content writer as a Product OwnerWork cross-functionally with Operations, Content, Marketing, and Sales/Client to bring productsto market6+ years of total experience; 3+ years as product owner or similar3+ years of experience as a Product Manager for a software product (B2B or B2C -cloud experience a plus)Familiar with FE tools ecosystem (Analytics tools, Tag managers, Attribution, AB test tools etc)Experience with agile development processes and frequent product release cyclesExperience in web and mobile analytics a strong plusExperience in web and web marketing a strong plusExperience in global money movement a plusPreferred/DesiredSkills:Passion for Web technologies, analytics, AB tests, Strong empathy for end customers. Ability to understand, evaluate and discuss technical integration scenarios and architectural conceptsExcellent problem-solving, organizational and analytical skillsGet things done attitude; Self-motivated, with the ability to "roll-up sleeves” and prioritize Excellent interpersonal and communication (written & verbal) skillsExpert at obtaining and analyzing multiple sources of data in developing an appreciation for customer needsLearning to filter most relevant data from multiple sources to understand customer issues Responds to customer issues, investigates solutions, coordinates response from appropriate parties, and follows up to ensure resolutionDemonstrates effective team work across disciplines, and enablesthe team to stay on track or take on difficult tasksAdvocates for a thoughtful resolution of bugs despite competing priorities and contrary pressure when it is clear that the product vision, user experience, or product quality is significantly compromised Experience working on payment products desirableEntrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast paced environmentAbility to effectively work with engineering teamsBasic HTML, CSS, JavaScript knowledge is an advantageEducation / Certification:BA/BS in Computer Science or a related technical field or equivalent practical experience