Sr. Business Intelligence Analyst
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Sr. Business Intelligence Analyst
Ref No.: 18-05358
Location: Foster City, California
Job Title: Sr. Business Intelligence Analyst
Job Location: Foster City, CA
Job Duration: 6 months with possibility of extension and conversion


Main Function:
In this role, the Business Intelligence / Data Virtualization Analyst will provide user support to business users and drive adoption of the Single Source of Truth Semantic layer developed on Denodo. You will successfully employ a combination of business intelligence and data expertise with internal customer management skills.
• Within the Global Business Intelligence team, provide support to product management and adoption by internal staff of Single Source of Truth Semantic Layer built on Denodo Data Virtualization
• Become an expert on the SSOT Semantic Layer tools and data to provide guidance to internal staff on the best way to extract the business insights they are looking for
Responsibilities
• Drive adoption through collaboration and education with internal users and potential business users; and help them realize productive use of our SSOT Semantic Layer product
• Manage and fulfill user access requests to Denodo
• Develop and maintain product and training documentation
• Provide support to internal users of SSOT Semantic Layer
o Provide day to day user support, education, tracking and resolution of issues
o Conduct overviews and formal training to various user profiles: data discovery, BI report development, Denodo report view developers. Be able to clearly communicate key and advanced features, benefits, and product offerings
• Denodo view development; specifically reporting views to support BI reporting solutions
• Support User Acceptance Testing as new features are implemented
• Gather and provide timely user/stakeholder feedback and communicate to product development team regarding user's business cases, requirements, and issues
• Develop Denodo report
• Promote knowledge and best practices while managing deliverables and client expectations
• Manage internal customers' expectations, establish credibility at all levels and build problem-solving partnerships with the internal customers, partners and colleagues
• Provide business and technical consulting, training and support

Qualifications

• Bachelor's Degree in Computer Science, Information Systems or similar educational background preferred with 7-10 years applicable business intelligence work experience required
• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills
• Report development experience with Business Intelligence tools such MicroStrategy and Tableau
• Ability to work collaboratively with various levels of team members, business users and IT department resolve business and system issues in timely manner
• Creative problem solver and critical thinker; able to bring a solution to bear without having to be asked
• Combination of technical savviness and customer management skills
• Ability to work independently and manage one's time
• Solid practical experience with SQL and data analysis
• Strong communication skills
• Experience with Denodo is a plus
• Experience with Data Governance is a plus