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Product Manager - Intermediate
Ref No.: 18-04991
Location: San Francisco, California
Title: Product Manager
Duration: 10+ Months Contract (Possible extension)
Location: San Francisco, CA 94107

  • This position is for Product Manager with WU digital team. Your role will be to understand customer needs, translate them into requirements and work with other product owners or directly with engineering to implement them. You and your team will make sure that web platform is evolving consistently across product areas, and provide leadership to all product groups on how to develop our product suite's web platform to deliver the best user experience to our customers. In this role, you will be working closely with other product groups, marketing, regional business teams, customer support teams to understand customer expectations and design effective solution to exceed them. You bridge the technical and business worlds as you design services that our users love. The ideal Product Manager obsessively seeks to understand the customer's perspective, is data-driven, has a bias toward action, and can break down complex problems into steps that drive product development.

Key Responsibilities:
  • Collect and document regional product requirements, features, and functionality
  • Work with regional teams and other stakeholders to get alignment product feature and functionality
  • Own BRD (Business Requirement Documents) in accordance with WU standards and templates
  • Collect BRD approvals from stakeholders and keep records in most organized fashion
  • Bring up and implement ideas that would improve efficiently and effectiveness in country launch process
  • Understand product alternatives and work with multi-disciplined team to understand trade-offs and put value on alternatives
  • Sets priorities for multiple feature areas/projects based on and aligns to the product vision, and clearly communicates priorities across feature teams
  • Work with UI/UX teams to bring engaging user experiences to life
  • Manage products through the product development lifecycle
  • Act as product owner in agile process. Lead in-house teams using agile scrum methodology drafting business requirements, prioritizing features, authoring user stories and acceptance criteria, and collaborating with scrum team members to ensure product features are delivered according to specifications
  • Provide ongoing analysis on product effectiveness using a data driven approach
  • Continuously implement and improve analytics infrastructure to track, monitor, optimize, innovate and report on acquisition and conversion metrics
  • Work with regional teams to get alignment, report updates and build business cases, solutions etc.

Qualification/Desired Skills:
  • BA/BS in Business Administration or Computer Science or equivalent practical experience.
  • Strong business writing, numerical analysis and verbal communication skills
  • 8+ years of experience documenting requirements, building and launching consumer applications on web and mobile platforms
  • Experience working with multiple stakeholders/teams in different countries with different cultural backgrounds
  • At least 5 years of product experience in Web/Mobile technologies, and Web/Mobile user experience
  • Strong experience of Agile is required
  • Ability to break down requirements into epics and stories, grooming and elaboration of stories
  • Ability to negotiate with engineering, UI, UX, Content on the story scope, complexity etc.
  • Get things done attitude; Self-motivated, with the ability to "roll-up sleeves” and prioritize critical deadlines
  • Attention to detail and a penchant for creating great customer experiences
  • Experience developing basic wireframes and interaction flows for mobile UI's
  • Experience working in a startup and large corporate environment is a plus
  • Experience in global money movement a plus
  • Past technical background is plus