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Title-Salesforce Technical Business Analyst
Location-Foster City CA
Duration- 6 months, goal is CTH // 1 position will turn into a lead role (project managing this team)
The Global Business Operations Strategy team is responsible for developing and managing Strategic Roadmaps for applications across the Sales organizations and Client Support Services, as well as managing application operations activities and developing solutions to support business needs. As a new function to the team, the Senior Business Analyst will be responsible for working with business stakeholders to document business requirements and leverage tools such as Salesforce, Adobe, Excel, Access, etc to configure and deliver solutions to support them.
Must have skills
8+ years of Salesforce Technical Business Analyst experience as part of a Sales Operations group / Strong Communication skills (speaking with Sr. Leadership) / Excel Skills / **Candidates should be strong analytically and understand IT outside of just Salesforce**
Nice to have skills -Salesforce development experience / Salesforce certifications
Roles and responsibilities
True Salesforce BA (gathering requirements, translating business requirements into prototypes and potential solutions, etc.)
Preference on industry background or previous companies worked for? Financial Tech Industry
Leading requirements gathering (process, methodology and functional) and prototyping workshops with business and IT organizations.
Translating Business Requirements into prototypes and potential solutions
Collaborate with Tool owners, business and technology partners to identify opportunities where data mapping and customized views/settings of our CRM applications can be best leveraged to deliver efficiencies to business processes.
Understanding existing Salesforce.com application architecture and to suggest configuration and customizable solutions , Hands-on Experience with Salesforce.com a must
Work with business available tools such as Adobe, Excel, Access, etc. to develop quick solutions to meet immediate business needs
B.S or B.A. degree and at least 4 years of experience with identifying and document business requirements with stakeholders and configuring and building solutions for business needs with business friendly tools.
Ability to lead requirements discussions with minimal management oversight and work across multiple business stakeholder teams
Strong business analysis background with ability to translate business needs/goals into requirements and potential solutions
Experience from working in a global, multi-channel organization is required.
Able to set priorities, manage expectations, work as part of a team and independently.
Must have effective professional verbal, written and presentation skills for audiences ranging from individual contributor through senior management level.
Ability to work on multiple projects simultaneously and independently.
Effective time management, organization, and planning skills.
Technology and data knowledge to create web application-related documentation
Experience with Excel and developing and configuring Macros to support business rules and needs
Ability to learn new technologies quickly
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