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Site Specialist 11 Bioreactor support
Ref No.: 17-17851
Location: Devens, Massachusetts
Key Responsibilities:
Bioreactor breakdown and set up o Following Strict SOP
Receiving customer specific requests
Working with team and customer to meet quality and time demands
Minimum Requirements/Qualifications:
  • Must be able to read, write and speak English
  • Must possess a High School Diploma or equivalent, Bachelor's Degree Preferred
  • Computer literate
  • Proficient in Microsoft Office program, especially Excel
  • Work Overtime, as required
  • Must have reliable transportation to travel between customer sites
  • Occasionally lift up to 50 lbs, with assistance Non-Negotiable​
Hiring Criteria:
  • Possess a strong desire to serve the customer, and the interpersonal skills to deal with various levels of personnel at the customer site including providing clear, concise communication with customers.
  • Collaborate with the on-site commercial team.
  • Deliver excellent customer service to include maintaining a professional appearance at all times.
  • Demonstrated ability to consistently meet deadlines
  • Strong problem solving ability
  • Displays a high level of confidentiality for customer
  • Works primarily at customer locations, in office environment to include cubicles and/or in and around shipping/receiving docks, stock rooms, storage locations and laboratory environments.
  • May be required to work independently at a customer location.