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CW ICU Clerk
Ref No.: 17-16695
Location: Owings Mills, Maryland
CW ICU Clerk for Post Term
START: December 4th
END DATE: 6 months +
Location: Owings Mills, MD (Eastern CSC)


Position Summary:
This resource will be going through databases and lists and validating customer account information (did we do this on an account, etc?). Search and find (research), and funneling to supervisor or manager. Going through accounts in a list format.
Validate customer account information
Analyze customer account data to determine account status
Promptly reports/refers sensitive and complex issues to the Inventory Control Team Leader.
Documents all activities in a clear and concise manner using the appropriate systems and in accordance with established procedures.

Requirements:
REQUIREMENTS:
Must be able to work any time between 6:30am - 8pm
Training will be 8am - 4:30pm with a 1/2 hr for lunch.
Intermediate Excel Experience REQUIRED


Professional demeanor – will be working and interacting with up to 125 other associates and managers within the department.
Strong written and verbal communication required
Ability to work independently
Attention to detail – A must. Will be handling high volume of auto finance contracts and vehicle information
Ability to thrive in a compliance-based environment
Ability to multitask and be flexible with a high volume of workloads
Experience in an administrative, reporting or high volume production environment (i.e., insurance)