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Mac Packager, Patching, & Validation (SE-3)
Ref No.: 17-16264
Location: Austin, Texas
With the growing community of Mac Users on our network, the need for supporting 3rd party tools and patching needs has increased. An Mac Technical Support who can provide autonomous support of new tools and new versions of tools.
Ensuring the user community has access to the newest versions of tools in their self help portal, validating that the packages deploy successfully for all permission levels.

The candidate will also need to need to proactively patch Macs ensuing we are up to date on remediations and solutions on various MacOS.

While Tier3 Mac engineers will be able to assist this role when solutions prove too complex, the candidate needs to self administer their time and focus.

Packager and Patching Expert:
• Experience with Apple Packaging and scripted installations
• Knowledge of Apple Software Deployment methodologies
• Experience with JAMF Pro a plus
• Experience with macOS in Bigfix, munki, Autopkg a plus
• Advanced knowledge and experience with macOS 10.11+
• Bash scripting knowledge required.

o Bachelors degree in computer science, software engineering or relevant field required.
o 3-5 years experience required .

Responsibility level
o Exercises independent judgment with minimal direction from supervisor.
o Self-starter able to work and prioritize with minimal supervision.