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Desktop Support/Workstation Engineer
Ref No.: 17-15945
Location: Fishkil, New York
Title: Desktop Support/Workstation Engineer
Duration: 6+ Months Contract (Possible extension)
Location: Fishkill, NY (12524)

Job Description:
  • Responsible for the support and troubleshooting of hardware and software problems for desktop and laptop computers. Installs hardware and software on workstations. Sets up and maintains network and telecommunications systems.
  • Troubleshoots LAN, server and connectivity issues. Utilizes ticketing system, when necessary. Re-images computers, perform data migrations and restorations, and conducts remote problem solving when required.
Skill Set:
  • Possess a working knowledge of hardware components, hardware configurations, and have strong software experience. Excellent customer service skills to work effectively with clients and vendors.
  • Excellent documentation skills. Practical problem solving skills and solid trouble shooting skillset.
  • Possess excellent organizational skills. Possess excellent oral communication skills. Ability to work well with other people in a team oriented environment. Ability to install/deploy Windows / Apple based computers. Must be self-motivated and work with minimal supervision.
  • Must be able to set priorities and be flexible in a fast paced environment. Ability to train end users.
Experience level:
  • 5+ years