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Technical/Systems Analyst: IV (Lead)
Ref No.: 17-15758
Location: Brentwood, Tennessee
Job Title: Technical/Systems Analyst: IV (Lead)
Duration: 06+ Months Contract (Possible Extensions)
Location: Brentwood, TN (37027)

Job Description:
  • 3+ years of experience with IBM Sterling
  • Minimum of 6 years of experience as a systems analyst.
  • This person will be working with the eCommerce team to ensure that all core requirements are being captured as it relates to OMS development. Strong communication is a must as well as an assertive personality. This person will be leading daily sprint meetings.
I. Job Purpose
Provide a general summary to describe the nature and level of work. What is the reason the job exists?

This position is responsible for analyzing and defining Enterprise Order Management, fulfillment, and Call Center systems, processes and user needs. This requires strong knowledge in IBM Sterling Order Management modules such as Platform, DOM, Supply Collaboration, GIV, Catalog Management and Reverse Logistics. .

II. Primary Duties and Responsibilities

Duties and Responsibilities
  • Defines, analyzes, and evaluates existing business functions and processes and makes recommendations to management on opportunities for process improvements.
  • Meets with business partners, project managers, and vendor partners to determine project scope and vision, set system goals, identify and resolve system issues, and lead prioritization of build items. Communicates changes, enhancements, and modifications to stakeholders so that issues and solutions are understood.
  • Leads design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow; documents risks and identifies mitigation strategies.
  • Translates conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team. This includes creating process models, specifications, diagrams, and charts to provide direction to the team.  
Minimum Qualifications (Education and Experience) 
  • 3 to 6+ years in Sterling Order Management Experience required.
  • Experience in Retail is preferred.
  • Experience with software devopment lifecycle (SDLC) methodology.
  • Stronf Communication is a must
  • Will lead daily sprint meetings in regards to sterling
  • Good driving force and assertive personality
Knowledge/Skills/Abilities/Training/Systems 
  • Strong knowledge and technical acumen in supporting IBM Sterling Order Management's modules such as Platform, DOM, Supply Collaboration, GIV, Catalog Management and Reverse Logistics.
  • Strong knowledge of the IBM Order Management System (IBM Selling and Fulfillment Suite of Applications 9.1 & above) and the Call Center is preferred.
  • Strong skills implementing the IBM Selling and Fulfillment Suite including system architecture design, application functionality and design, development, testing, and deployment.
  • Strong knowledge of Java concepts such as Core Java, J2EE, RCP, Spring, Struts and mark up languages (XML, XSL, HTML).
  • Strong knowledge of WebSphere and/or Weblogic application servers.
  • Strong knowledge of integration technologies such as TIBCO, MQ Series, JMS,and WMB.
  • Strong skills writing complex queries using Oracle and SQL.
  • Strong ability to define the technical design for solution hardware and software, hardware and software configurations, product extensions, interfaces, etc.
  • Proficiency in MS Office Suite.
  • Strong ability to work independently, work in a fast paced environment, and manage workload prioritization to deliver high quality work products on time with minimal direction.
  • Demonstrated collaboration skills with the ability to handle conflict and to work with a distributed team.
  • Strong communication skills, both written and verbal.
  • Strong critical thinking skills with the ability to use proven problem-solving approaches to most solutions.