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AR Specialist
Ref No.: 17-15440
Location: Burlington, Massachusetts
Order Management/AR Analyst

The Order Management/AR Specialist is responsible for processing, analyzing and maintaining customer orders within the billing system. Key responsibilities will be timely and accurate entry of new and renewal subscriptions into the system which will include validation of Order Form pricing, T&C's within Master Subscription Agreements, identifying any purchase order requirements and order exceptions. Must have a high level of accuracy, attention to detail, analytical ability and excellent communication skills. We need a proactive team player who can also work independently. Also, must be able to manage time effectively and meet deadlines.

Responsibilities:
• Maintain accurate customer files within the billing system
• Process all sales orders within subscription billing system; manage entry of new customer data; manage order changes as required
• Prepare Month End invoicing data (heavy use of Excel)
• Perform various admin functions specific to A/R processes
• Maintain daily/monthly general ledger functions including:
o Preparation and posting of journal entries as needed
• Assist with audit requests
• Other duties as assigned

Required Skills & Qualifications:
• Work experience in order management (software as a service experience and software industry experience is a plus)
• Extreme attention to detail and accuracy required
• Experience with Zuora a plus
• Salesforce.com (CRM) system experience
• Proficiency in Microsoft Excel
• Capacity to work with cross-functional teams and independently as needed
• Bachelor's degree preferred or related experience