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Business Analyst III Business Analyst III
Ref No.: 17-14216
Location: Swiftwater, Pennsylvania

Project Planning
The BA is responsible for coordinating and planning development timelines with the IS technical and developer teams in order to provide delivery dates to the business. Project plans must be established and communicated to all team members and the business. Depending upon the project, a project plan may need to be entered into and updated on a routine basis. All project plans require approval by a Project Leader that will be assigned.
Requirements Documentation & Change Management
The BA is responsible for all requirements documentation which will need to be developed in our IS eDoc document management system according to our PUMA methodology. The BA will develop all requirements in conjunction with the business needs and will facilitate meetings with our business users, IS technical and developer teams. In addition, the BA will need to prepare CMs and follow the formalized change management (CM) process in the TrackWise system. Change management is a formalized methodology that identifies documentation such as a change management request form, test scripts, design documentation and user requirements.
The BA will be responsible for testing initiatives, which includes development unit testing and system testing in multiple environments prior to the project being tested by the business. The BA will oversee business testing and will be the intermediary between the business and the IS technical and developer teams. The BA will be responsible for creating and documenting all test scripts and routing them for approval in our IS eDoc document management system.

Industry Experience
2-5 years' experience in pharmaceuticals and/or life sciences business models
A thorough understanding, or ability to gain understanding, of the sanofi pasteur and VaxServe business models, especially the inbound and outbound contact center teams and their processes
Good working knowledge of data warehousing, reporting tools, CRM systems, eCommerce & CTI systems
Business Analyst Experience:
2 – 5 years' experience with IS/IT related projects
Familiar with traditional methods of requirements gathering, project monitoring, quality assurance, and quality control of project deliverables
Will assist in partnering with and guiding users in formulating and clarifying problem issues and requirements
Experience with agile/extreme/scrum project management methods is a plus
Ability to apply requirements gathering techniques to complex computer systems and business needs
Ability to prepare executable test scripts to validate project deliverables, based upon requirements
Ability to prepare documentation for presenting changes to formal change management processes
Ability to work independently and guide and direct the work of business analyst and developers under overall project objectives and requirements
Ability to produce quality deliverables within a scheduled timeframe
Technology Experience
Experienced with the use of MS Office Suite and proficient with project management software
Ability to quickly learn and adopt new technologies
Understanding of software development and configuration standards and practices
Previous experience with MicroStrategy, Altitude/CTI call center systems, SAP CRM 7.0 are a plus