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Desktop/Tech Support
Ref No.: 17-13421
Location: Brentwood, Tennessee
Job Title: Desktop/Tech Support
Duration: 6+ Months contact (possible Extension)
Location: Brentwood, TN 37027
 
Job Description:
Project
  • Microsoft Office O365/2016 Software Upgrade
  • PC Refresh
  • Those in this role will be upgrading team members Microsoft Office software from 2010 to O365/2016. For those that remain in line to receive new pc hardware in 2017 they will also be coordinating with the end users to swap their pc.
  • Software installations and pc builds are from an already created process utilizing Microsoft System Center.
Key Items-
  • Customer Service skills**
  • Basic pc troubleshooting and support experience
  • In-depth knowledge of MS Office products
  • Macros a plus
  • VBS scripting a plus
  • The individual will be performing both remote (via SCCM/Skype) and in person support as part of this project.