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APS Trade Processing - PB
Ref No.: 18-00023
Location: Jersey City, New Jersey
Position Type:Contract
Start Date: 01/08/2018
DIRECT CLIENT REQUIREMENT
Job Title: Client Trade Processing - PB
Location: Jersey City, NJ
Duration: 12 months

Business Overview:
The candidate would work for the Client Production Services Technology (Client Trade Processing). The candidate will be required to work on various Client Trade Support items, specifically for functional and client facing support. He must be a motivated self-starter, with exceptional organizational skills. Candidate should have a strong functional and technical background and be ambitious enough to proactively seek answers and go the extra mile. He must possess strong verbal and written communication skills and highly familiar with Life Cycle of a Trade.
Responsibilities:
  • Act as a liaison among the clients, the business and users, and the technology
  • Develop product expertise to explain both functional and business value of solution to users and clients
  • Comfortable speaking with external clients, answer their queries and requests, provide timely updates
  • Facilitate proper communication to the business users and clients
  • Participating in incident management follow ups and resolutions
  • Inbox monitoring
  • Work on a shift rotation using a follow-the-sun support model, handing off to Hong Kong / Mumbai and receiving hand-offs from Paris / Mumbai counterparts
  • Rotational shifts between 6:30am ET to 7:00pm ET support coverage
  • Rotational after-hour on call support including during US holidays
  • Execute SQL statements (updates, inserts, SP)
  • Write, update and maintain functional documentation
  • Submit Request, Change, and Incident tickets according to procedure and ensure proper closure
  • Provide training to global counterparts
  • Potential to travel between NJ and NY locations


Qualifications:
  • Bachelor's degree or higher in Computer Science, Information Systems or related field
  • Minimum of 3-5 years' experience in an IT related and Finance industry
  • Excellent Communication skills
  • Strong functional knowledge on Life Cycle of a Trade
  • Strong background using Microsoft products (Specifically Excel & Outlook)
  • Strong Project Management skills
  • Strong experience with SQL (Oracle, Sybase, SQL Server) statements
  • Strong familiarly with ITIL foundation specifically to Change, Incident, and Problem managements utilizing ServiceNow
  • Highly independent and organized and able to multitask and take ownership on multiple items until resolution
  • Knowledge with Swift setup, SFTP, FTPS, CFT file transfer setup including SSH and PGP keys
  • Background in Autosys Job Scheduling
  • Experience writing functional documentation
  • Must work well as part of a team
  • Familiar with CyberArk tool and other IT security tools to connect to infrastructure servers

Qualifications (a plus):
  • ITIL certification
  • Securities Lending
  • Swaps support,
  • FXPB