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Facilities Manager
Ref No.: 17-00887
Location: Houston, Texas
Position Type:Contract to Hire
Job Title: Facilities Manager
Location: Houston, TX
Duration:   4 Months Contract to Hire
The Office Manager role is responsible for providing an integrated set of support programs and services to colleagues, with a focus on enabling productivity, managing costs, mitigating risk, promoting our values, and supporting our brand. Programs and services include but are not limited to work environment, maintenance, reception, on-site meeting support and food services, print, post, office equipment, safety, security, business continuity, and records management. The role will hold responsibility for one or more Client's sites.
  • Provide subject matter expertise in facilities management methodology and practices.
  • Implement best practices and effectively utilize standard operating procedures and tools.
  • Ensure local RE&WS team members are informed and capable of meeting their role/responsibilities.
  • Partner with segment and line-of-business leaders/key stakeholders to ensure RE&WS priorities and capabilities align with business operations.
  • Manage relationships with select external partners and stakeholders, as deemed appropriate by business and REWS leadership.
  • Active and collaborative support for the successful completion of real estate projects for the office(s)
  • Tangible contributions to local/segment OIP and integration targets resulting in financial and qualitative benefits; development and ownership of operational support budgets.
  • Promote Willis Towers Watson culture and values; manage and support change management activities effectively to reduce business disruption and meet intended objectives.
The Requirements
  • Subject matter expertise in facilities management and office support operations within a multi-faceted professional services environment
  • Highly skilled in managing interpersonal relationships with various constituents and a focus on business productivity
  • Strong written and verbal communication skills used to effectively in business standard English and in local language as appropriate
  • Demonstrated leadership skills with ability to coach, train and motivate colleagues at various levels
  • Recognized as a positive change agent in response to changing business dynamics and support requirements
  • Proven analytical, organizational, and project management skills
  • Success in the development and implementation of office support processes, procedures and guidelines that drive efficiency and service excellence.
  • Effective influencing skills and ability to impact key stakeholders and satisfactory issue resolutions
  • Some travel may be required for meetings, team initiatives or other project-related activities
  • Minimum of five years' experience in similar role and remit
  • Proficiency in the use of technology (e.g., MS Office)
  • College/University degree preferred