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Quality Control Specialist I
Ref No.: 17-00838
Location: Bloomington, Minnesota
Position Type:Contract
Title: Quality Control Specialist I
Location: US Minneapolis - 8400 Normandale Lake Boulevard MN
Duration: 12 Months


Print Production
• Assist with manual insertion of materials into envelopes during peak periods.

Quality Control

• Verify all completed print requests have appropriate documentation, including confirmation that instructions match tickets and required quality assurance processes were followed.
• Verify accuracy of inserts, envelopes, postage, print quality and counts for all outbound print requests.
• Update daily production logs to track results.
• Ensure all completed print requests are properly closed in the job ticketing system.
• Recognize and promptly communicate potential discrepancies to appropriate personnel
• Identify process and system improvements to increase efficiency of operations.
• Work with appropriate internal and external resources to research and resolve identified quality issues and implement improved quality control procedures to reduce the risk of recurrence.

• Perform physical inventory counts of envelopes and inserts as required.
• Ability to identify and resolve issues related to inventory management.
• Maintain procedures and organization of inventory.

• Strong interpersonal skills.
• Computer and software proficiency. Ability to learn proprietary systems to track status of various tasks
• Demonstrate strong written and verbal communication, time management, and project organization skills.
• Ability to prioritize and manage time, multitask and troubleshoot with strong attention to detail.
• Be self-directed, with ability to work independently.
• Ability to work in a fast-paced, deadline driven environment.
• Be available for extended work hours as needed.
• Demonstrate client focus and flexibility in supporting client requests.
• Demonstrate commitment to quality and continuous improvement.
• Demonstrate a desire to learn and accept new challenges.
• Prior experience in a mail room is preferred.