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Benefits Analyst I
Ref No.: 17-00512
Location: Minnesota
Position Type:Contract
Start Date: 05/16/2017
Benefits Analyst I
Minneapolis, MN
6 months

This is more of a Benefits Specialist role as opposed to Benefits Analyst. This "specialist” position is very similar to WTW's past ones and is geared towards data entry, forms review, small project assistance, case management and reporting type tasks. The role at this time is temporary, but will be considered for temp to perm based on the candidate and our ongoing needs.

As a Temporary Benefits Specialist, you will contribute as part of a team and will work with consultants in the Pension Administration Group (PAG). Primary responsibilities include:
• Complete entry of data into our proprietary systems
• Follow up with clients with written communications for missing data and errors
• Quality review and checking

Additional performance goals:
• Build relationships internally and collaborate effectively on teams
• Demonstrate natural ease and effectiveness when dealing with colleagues at all levels
• Deliver work in accordance to project deadlines
• Deliver on projects to meet or exceed client expectations
• Respond to all communications effectively and in a timely manner
• Increase efficiency within client teams by identifying ways to improve processes

Candidates are expected to work 8 hours per day, or possibly more during peak periods.

• Strong data entry skills and ability to process high volumes of data efficiently and accurately
• Well organized and strong attention to detail
• Strong written and verbal communication skills
• Solid customer service skills
• Ability to ask the right questions and seek help where appropriate
• Natural ease and effectiveness when dealing with colleagues at all levels
• Flexibility and proven ability to diagnose and resolve issues
• Proficient in Microsoft Excel and Word
• Ability to work both independently and on client teams who enjoy a fast-paced environment
• Sense of accountability; owning one's work and taking pride in it
• Some college preferred
• Previous experience preferred

HS Diploma is required [however Bachelor's or some college highly preferred]. Must be fluent with Microsoft Office and have a comfort level of learning new software's if needed.