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UI Project/Program Manager
Ref No.: 16-02930
Location: St. Paul, Minnesota
Experience Level: 5 Years
Start Date / End Date: 11/28/2016 to 04/15/2019
Business Need

Based on the newly developed Project Management Methodology, there is a need to roll-out and continue monitoring various process changes, methodologies and tools. The Unemployment Insurance Program is in need of a skilled Project Manager to aid in the facilitation of new initiatives to meet our strategic goals. Over the past few months a new tool-kit has been developed and piloted for the management of projects within the UI System Projects unit. With the successful pilot completed there is now the need to roll-out the tool-kit for all initiatives in the future. The Project Manager will be responsible for training, mentoring and coaching Unemployment Insurance Business Analysts and Project Managers in the use of the new tools and methodology developed, and additional tools as deemed necessary. A piece of the Project Management Methodology requires creating a prioritized backlog for UI Program technology initiatives. The Project Manager will assist in creating a more robust methodology to be used in receiving system enhancement requests from the UI Program and then establishing a comprehensive UI Program System Enhancement backlog. This includes integration with system security, architecture, software upgrades and operational requirements in the near future.

Project Deliverables
 Training, mentoring and coaching Unemployment Insurance Business Analysts in new recently developed tools and methodology
 Develop methodology for processing incoming system enhancement requests from the UI Program
 Creation of a comprehensive UI Program System Enhancement/project backlog. Includes integration with system security, architecture, software upgrades and operational requirements in the near future.

Project Milestones and Schedule
 Anticipated Engagement Start Date: November 28, 2016
 Anticipated Engagement End Date: April 15, 2019
 The State will retain the option to extend the work orders in increments determined by the State.

Project Environment
 The Unemployment System Projects unit consists of nine Business Analysts/Leads. This unit is responsible for implementing UI system enhancements on a quarterly basis. Therefore there are multiple projects active at any given point of time. These Business Analysts will be the resources who are trained in the new methodology and developed tools.
 The creation of the backlog will require integrating with many areas of the program as well as technical partners in MN.IT. Project Requirements
 Training materials will be developed and maintained in common repository
 Training will be done onsite with Business Analysts/Leads
 Methodology documentation will be created and maintained for creation of a system backlog Responsibilities Expected of the Selected Vendor
 Vendor shall provide the UI Program documentation used for training, coaching and mentoring as a means to transfer knowledge.
 Vendor shall also provide any templates or tools during the duration of this contract.
 Work must comply with applicable industry/agency standards
 Resources must be able to work independently, with little or no supervision.
 Resources must be available for (40) hour work weeks except for State holidays or other exceptions approved by DEED – Unemployment Insurance Program.
 All work will be conducted onsite Monday through Friday 8:00-4:30

Mandatory Qualifications:
1. Experience in strategic planning for governmental agencies
2. Experience developing methodologies, management tools and resource plans for ongoing management of projects in order to meet strategic goals.
3. Program/Project Management experience in a government setting
4. Experience coaching, training and mentoring on project management tools and methodologies.