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Cisco VOIP Voice engineer
Ref No.: 16-01148
Location: Chicago, Illinois
Start Date: 04/29/2016
Cisco VOIP Voice engineer
Advanced administration imp and maintenance of Cisco Openscape
Voice quality and Network Qos
Degree in CS
Vendor platform
Sr. Voice with Siemens based VOIP with TVM experience with advance implementation, configuration of Siemens Openscape
10+ years in Mid to large size organizations
Knowledge of telecomm
TCP/IP routing and switch
This position will be a member of a North American team responsible for delivery of voice infrastructure services in complex, large enterprise environments. As a senior level engineer responsibilities will include: Advanced administration, configuration, implementation, operation and maintenance of Siemens OpenScape VoIP and Messaging platforms - Advanced administration, configuration, implementation, and maintenance of additional VoIP infrastructure hardware such as Gateways and Clients - Tier 3 troubleshooting skills, including voice quality and network QoS. - Resolving complex incidents and problems. - Working with Telecom providers and 3rd party hardware/software maintenance vendors. - Support of 24x7 business critical platforms and accounts. - Subject Matter Expert for Siemens OpenScape VoIP(HiPath 8000) environment EDUCATION AND CERTIFICATIONS: Degree in Engineering or Computer Science or equivalent experience. Voice Industry or Vendor Platform Certifications. Siemens OSV/HiPath essential. ITIL Foundation Certification preferred. REQUIRED SKILLS AND COMPETENCIES: We are looking for a senior level voice engineer with experience on Siemens based VoIP platforms with underlying TDM experience. Technical Skills: - Advanced ability to implement, configure, and administer Siemens OpenScape VoIP and Messaging platforms. - 10+ years experience providing Voice Operations implementation and support in a mid to large size organization supporting a variety of vendor platforms and technologies. - Advanced knowledge of Telco services (PRI, DID, POTS, Client/LS Trunks) - Understanding of TCP/IP, routing and switching protocols including SIP, LAN, WAN, VLAN - 4+ years experience designing and/or supporting QoS, MPLS, VLANs, Multicast solutions. Soft Skills: - Ability to prioritize and achieve results while working on several simultaneous tasks and high profile projects. - Strong problem solving skills--ability to assess a problem and quickly determine an effective course of action. - Strong written and verbal communication, listening, and presentation skills. - Ability to mentor team peers and raise the overall level of technical competency in the organization. - Ability to communicate clearly with peers as well as management. ADDITIONAL DESIRED SKILLS AND COMPETENCIES: - Migration experience from TDM to VoIP platforms.- Integration experience in a hybrid TDM and VoIP environment.