Technical Writer I
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Technical Writer I
Ref No.: 16-00666
Location: Bridgewater, New Jersey
Start Date / End Date: 04/04/2016 to 03/31/2017
Position Summary
This position will be responsible for assisting TCS in becoming GxP compliant in the area of SOPs and training materials. This individual must have experience with GxP documentation processes, experience with SAP Sales & Distribution module, and advanced MS Word skills. This person will assist in writing new departmental SOPs, adapt existing SAP work instructions for entry into Sanofi's quality document system, and update work instructions as needed. This person will also be responsible for managing training curriculums in Sanofi's electronic training system.

Role Responsibilities
  • Format existing work instructions for entry into GEODE+.
  • Format existing SOPs for entry into GEODE+.
  • Oversee approval process in GEODE+ to confirm that documents are approved.
  • Work with team members to update existing work instructions as needed using the provided template, including detailed instructions with screen prints, of both the critical path and all potential variations.
  • Review work instructions with applicable manager for correctness and obtain approvals.
  • Work with applicable manager to identify questions to be included in formal knowledge checks to be included in Work Instruction training.
  • Monitor training curriculums in Le@rn to confirm that all team members are current on required training.
  • Meet all delivery deadlines.
  • Strict adherence to all applicable affiliate and global SOPs.

Qualifications
Education:
  • Bachelor's Degree in relevant field of study or equivalent work experience.

Experience:
  • Knowledge of SAP, including account creation, order creation, and reverse logistics.
  • Experience creating SOPs.
  • Experience creating work instructions.
  • Experience with electronic document control systems, preferably Documentum products such as Docbase or D2.
  • Experience with GxP compliance.
  • Experience in pharmaceutical industry.
  • Experience with Sanofi WAVE SAP a plus.


Professional Skills:
  • Excellent written and verbal English skills, including spelling, grammar, syntax and sentence structure.
  • Possess strong analytical skills and extreme attention to detail.
  • Ability to convey technical concepts to a non-technical audience.
  • Intermediate to advanced MS Word user, including experience changing from landscape to portrait pages in the same document, creating footnotes, formatting tables, managing headers and footers, and inserting cross references.
  • Knowledge of Microsoft Visio a plus.
  • Experience using a combination of graphical information and text in natural (non-technical) language to convey system functionality to system users.
  • Ability to communicate effectively with technical and non-technical personnel.
  • Must work effectively with others.

Language:
  • English