Previous Job
Service Cloud-Business Analyst
Ref No.: 14-02936
Location: Florham Park, New Jersey
Position Type:Contract
Start Date / End Date: 01/05/2015 to 05/29/2015
We are looking to get a BA to help our client with gathering detailed requirements for SalesForce.Com Service Cloud. The groups that are looking to use the solution are:
Customer Service Diagnostics and Customer Service, Inside Sales, VMIPs. Start date in early Jan 2015.

Must have experience in Service Cloud and deep knowledge of its capabilities.
Must be able to provide a demo of Service Cloud and then start to have breakout sessions with the different groups to gather requirements.
Great communication and leadership skills.
Excellent documentation skills.