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Support Specialist
Ref No.: 13-02096
Location: New York, New York
Start Date / End Date: 09/16/2013 to 12/31/2014
This is a Win 7 Migration Specialist role for a high profile Financial Company with a large NYC presence.
Experience Level: (Advanced, 5 - 7 Years Experience). Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require degree in a related area or 5 - 7 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Windows 7 Division Migration Specialist Role/Requirements
1. 5+ Years Enterprise Class Environment
2. A+ or similar certification preferred
3. Large Scale Migration experience
4. BU Migration Lead
5. Manage projects from Scope Validation, testing, User Acceptance Testing, version control
6. PC Builds - Windows 7 Installation, iBuild, USMT, Active-View
7. Ability to forge strong relationships with Client Resolver groups WinOPs, NetOPs, GSAG, TELCO, and etcetera.
8. Interact with Windows 7 Deployment Vendor\Teams (Client)
9. Strong Excel skills pivot tables, graphs\charts, Use of ActiveView for reporting, filtering users amongst BUs, etc.
10. Excellent communication skills via the telephone and in person.
11. Travel to Client Campus Buildings for Migration activities. Evening Deployment Schedule (all work will be in the NYC area - most campus locations are in walking distance or a quick subway ride awa)y
12. Fit within a team dynamic. Flexibility on coverage.
13. In the office presence. WFH is limited.
14. Communicate with Key BU contacts [BU Admins, VPs, EDs, MDs] using standardized formats
15. Software deployments (SCCM) ensure proper testing was performed, business justification, impact potentials, risk of action or inaction
16. Familiarity with Standard Build, Secure Build, Information security practices
17. This is not a task oriented role and strong professional work ethic with the ability to identify opportunities where we can improve process, strengthen relationships, Client improvements that will benefit the BU and the like are the norm.