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Technical Expert III (TEC06)
Ref No.: 18-01406
Location: Anaheim, California
Start Date / End Date: 04/09/2018 to 08/06/2018
The available position is for a Network Engineer Principal to support a long-tenured Client major enterprise Fortune 100 customer. The candidate will be supporting global WAN, LAN, and WLAN technologies and infrastructures in the Americas (North and South), APAC (Asia Pacific) and EMEA (Europe, Middle East and Africa) regions. The position will be located on-site in Anaheim, CA. due to the requirements of the position. Supporting this client’s environment will be an exciting opportunity for any prospective candidate as it has been well-established with some of the finest technologies and supporting personnel within Client. The primary responsibility of the of a Network Engineer will be to ensure all facets of the regional network services are meeting/exceeding requirements set by Client and the customer. This responsibility will be shared with a team of other Network Engineering counterparts.

The Network Engineer Principal will be responsible for the delivery of network services provided by teams directly supporting the Client managed network services. As such, the candidate will be supported by a talented cast of technical managers and engineering staff. Additionally, the engineer will be supported by a project management office, network operations center, strategy and architecture, network monitoring, tools, reporting, asset management and billing support teams who are dedicated to the account.

Primary Job Functions:
- Responsible for the success of regional network services. This includes, but is not limited to:
- Configure, troubleshoot and support Cisco routers (900x, 3900, 3800 and 900 series), switches (3700, 6500, 4500 series, ASR's, Nexus 5500 and 7000) and Riverbed Steelhead Appliances
- Configure and support Cisco wireless access points with a good understanding of wireless controllers
- Perform troubleshooting and monitoring of incidents queues and executing network changes as required after business hours.
- Opens and monitors TAC cases with our vendors as required
- Adheres to all change control processes and configuration standards
- Attends various meetings during their shift as well as conducting troubleshooting bridges with peers, vendors and customers
- Ensure timely and accurate communications to the customer are occurring

Secondary Job Functions:
- Review network change scripts for accuracy to mitigate change induced outages and assuring changes meet corporate standard configurations
- Provide real time remote support during changes as needed
- Train and mentors peers and junior level engineers
- Completes administrative duties updating network inventories and support documentation (Visio)
- Assist manager in identifying issues and process improvements