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Desktop Support (Senior)
Ref No.: 17-02180
Location: Marietta, Ohio
Position Type:Contract
Start Date: 07/13/2017

Desktop Support (Senior)
Marietta, OH
Job Description:
  • 7 years experience with all areas of IT
  • Must be a self-starter and able to work independently
  • Strong customer service skills;
  • good verbal and written communications skills Analytical and conceptual thinking
  • Familiar with configuration management - control of IT assets
  • Familiar with networking and communications:
  • Support of interaction between two or more networking systems, computers or other intelligent devices (e.g. switches, routers, etc)
  • Familiar with operation systems and infrastructure services
  • Familiar with desktop software
  • Good time management skills
  • Familiar with service management system tools for recording, progressing and reporting incidents and service requests
  • Proficient in corporate, industry and professional standards (eg, safety standards, help desk procedures, corporate quality and change management processes, ITIL)