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Buyer Senior Associate
Ref No.: 17-02755
Location: Florida
Start Date: 09/11/2017
The Buyer position is responsible for supporting escalations stemming from the Requisition and Tactical Buying BPO team. The role reports into the Procurement Manager. This position will require engaging appropriate stakeholders including suppliers for timely resolution of inquiries. The person will be responsible for ensuring customer satisfaction and escalate issues to the appropriate Client personnel as required. Key Activities for the Buyer include: Resolving escalations arising from the BPO requisitioning team and tactical buyers Conduct tactical buying when not supported by the BPO tactical buyers Engaging appropriate parties to resolve Requisition and PO related issues; parties may include Client requester, Client Sourcing teams, Suppliers, other members of the Procure to Pay, and outsourced provider Conduct reporting of common issues and identify opportunities for process improvement Ensure the timely closeout of open PO's Facilitate alignment between GSS, Sourcing Excellence and the BPO to ensure strategies are incorporated into Tactical Buying instructions Possessing strong knowledge of the requisitioning and tactical sourcing process Escalate issues to Buying Team Manager as required Responsible for driving customer satisfaction through timely and accurate resolution of exceptions Ensure compliance to internal and external policies, regulations and laws within the Source to Pay process Basic Qualifications: Master's degree OR Bachelor's degree and 2 years of Finance experience OR Associate's degree and 6 years of Finance experience OR High school diploma / GED and 8 years of finance experience Preferred Qualifications: 2 or more years' experience in requisitioning / procurement / sourcing Experience working for a Global corporation Strong written, verbal communication and inter-personal skills Intermediate level knowledge of office tools e.g. MS Excel Be customer focused and have a problem solving attitude Ability to multi-tasking and working with short timelines Take complete ownership of assigned activities Be a team player and help the team meet critical deliverables