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IT Vendor Management Specialist
Ref No.: 19-17313
Location: Raleigh, North Carolina
Job Description
  • Client seeks an IT Vendor Management Specialist
  • The IT Vendor Management Specialist (IT-VMS) will be responsible for ensuring that the impact of new or upgraded IT systems contracts are effectively managed to support the delivery of desired business and technology outcomes.
  • The role will work with the business change and process improvement teams, DHB Finance and ITD Applications Management to support the governance model to achieve required outcomes .
  • The IT-VMS plays a pivotal role in supporting contract stakeholders by providing guidance and expertise on the Vendor performance program and framework.
  • Additionally, the Specialist also has responsibility for supporting internal business units with sourcing and vendor selection, contract drafting and pricing negotiations, vendor relationship management, risk mitigation, vendor on boarding and on-going vendor monitoring responsibilities. The Specialist will lead multiple projects within different internal departments. In this role, you will be working with a variety of Information Technology Vendors.
  • This resource may interface with Division Leadership and Subject Matter Experts (SME) as required to complete the work.
  • This role is focused on managing and monitoring integration efforts and compliance.
  • Participation in drafting procurement documentation (RFI and IFB, RFP, and RFQ) is key aspect. Interface with business stakeholders will occur daily.

Third Party Risk Management:
  • Assist in the planning, design and implementation of a Vendor Performance Management program including the policy, framework and procedures
  • Contributes and executes overall strategy and vision of the Vendor Management Unit (VMU)
  • Oversees the third-party on-boarding process, including risk assessment and due diligence through partnerships with Legal, business unit and security to ensure all requirements are met.
  • Oversees the day-to-day risk mitigation, monitoring, and reporting as it relates to third party relationships
  • Considered subject matter expert in associated risk and risk management methodology
  • Review vendor risk assessment outputs to ensure risk has been appropriately assessed
  • Delivers reporting from the third-party risk management platform and team presentations to stakeholders, including to senior management and oversight committees, including reporting on critical and high-risk relationships/products.
  • Aid in design, creation and delivery of program training to internal business unit stakeholders
  • Ensure departmental documents and activities are performed in compliance with applicable laws, regulatory standards and company policies and procedures
  • Participate in team's preparation and involvement in regulatory examinations
  • Assist with the creation of policies and procedure for the Vendor Management Unit
  • Develop and maintain Vendor Scorecards
  • Analyze external supplier data to drive recommendations
  • Challenges and provides process improvement strategies on existing procedures and processes across the team and risk organization to achieve efficiencies.
  • Basic understanding of SOC reports, Business Continuity Planning, Inherent Risk and Entity Level Controls

IT Contract Management:
  • Contract Administration
  • In coordination with Procurement (OPCG and DIT) and legal, provide the following duties: reviewing and red-lining contracts, providing recommendations on business risks to contract owners, coordinating the appropriate additional reviews from departments such as Security, depending on contract type, and ensuring compliance with Federal/State Policies and Standard Operating Procedures.
  • Perform pre-contract support, including vendor pre-qualification (RFI and IFB, RFP, and RFQ)
  • Review and assist negotiating contracts (includes NDAs, master agreements, amendments, statements of work, etc.) in all areas of complexity and risk, with minimal supervision
  • Interface with Business Owners to ensure contract negotiation objectives align with key stakeholder expectations and provide project status and analysis throughout the negotiation and contract development phases
  • Evaluate vendor documents to determine acceptability based on business unit needs and Federal/State standards
  • Resolve contractual and interpretive differences between vendors and business units
  • Develop and promote strategic partnerships with vendors
  • Provide financial analysis support for financial negotiations of contracts
  • Develop goals and metrics for measuring and managing supplier performance
  • Mitigate vendor risk and create third party contingency plans

Performance Management
  • As IT Vendor Management subject matter expert, drives performance standards utilizing creative problem solving to find win-win solutions to challenges.
  • Creates, modifies, and extracts reports and dashboards to communicate key metrics to contracting personnel and leadership team.
  • Create and Implement a performance management and risk management process
  • Build the methodology to measure and improve vendor performance
  • Build and lead strategic road maps and capacity forecasts
  • Reduce OpEx and optimize CapEx spend
  • Create vendor partnerships to drive innovation and optimize vendor performance
  • Build out analytics and reporting capabilities (Vendor Scorecards)
Location- Raleigh, NC
Duration- 2yrs
Rate- $ 55hr w2 plus benefits
Ray Santos I I Sunrise Systems Inc I 105 Fieldcrest Drive Suite 504 Edison, NJ 08837 I (732) 395-4426 I
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