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Intermediate - Technician
Ref No.: 18-08314
Location: Rolling Meadows, Illinois
Position Type:Contract
Start Date / End Date: 06/25/2018 to 03/24/2019
Sunrise System Inc. is currently looking for Intermediate - Technician in Rolling Meadows, IL with one of our top client.
Job Title: Intermediate - Technician
Job Id: 18-08314
Location: Rolling Meadows, IL 60008
Duration: 9 months
Position Type: Hourly contract Position (W2 only)
 
Job Summary/Basic Function
  • This position will be responsible for providing excellent Customer Support to our Food Service Customer and assist the customer in doing business with Client in a timely, efficient, focused and flexible manner.
  • As a Deployment Operational Support Team Member, this role will manage customer and sales team support programs in alignment with business goals and SLA's 
Education & Experience
  • Bachelor's Degree in Business, Marketing or related field preferred
  • 5 + years of experience in Customer Service, Operations, Sales Administration or similar field
  • Prior experience and understanding of Food Service Industry working in B2B Operational environment
  • Previous Experience with SAP/BI and CRM systems.
  • Advanced Microsoft Office Skills (Outlook, Excel, Word, (Power point).
  • Emphasis on Excel skills. Problem Solving: Complexity of problems? This person must be able to effectively identify problem areas and work quickly towards a solution.
  • Must be able to prioritize areas of impact and focus attention where needed.
  • Ability to follow-up and bring closure to issues is required.
  • Decisive, focused and proactively drives for execution
  • Excellent organization and time management skills required Communications: Key communications contacts (internal/external) and level of persuasion required? Must have strong written and verbal communication skills
  • Ability to communicate across all levels of organization including Executive Management, Sales teams and with both suppliers and customers.  
Other Requirements: e.g. Working conditions, physical requirements, travel, etc.
  • Knowledge of order to cash processes, pricing management, supply chain management, master data and sales programs
  • Ability to effectively and efficiently work in a team orientated environment, with frequent changes in deadlines and priorities.
  • Travel minimal less than 10% 
Contact
Abdul. A
Direct: (732) 272 0298 | Email: Abdul.A@sunrisesys.com
Or
Michael Peng
Direct: (732) 272 0265 | Michael@sunrisesys.com