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Apple/MAC SUPPORT Technician
Ref No.: 18-08217
Location: Dallas, Texas
Position Type:Contract
Start Date / End Date: 06/04/2018 to 12/04/2018
Apple/MAC Support Technician
 
Location: Dallas, TX
Duration: 6 months
Schedule: 8 AM - 5 PM
Driving Required: NO

Job Description:

The General Duties:

• Apple/MAC Deskside support required (in-person; not in field). This site has heavy MAC support.
• NOTE: This role will support multiple sites. Two sites are within walking distance, one site may require very short travel. Candidate must be open to this support.
• General hardware break/fix of laptops, desktops, some server work
• Troubleshooting and repair of hardware and software issues to maintain business continuity
• Diagnose, troubleshoot and repair printers (Client, Lexmark), phones, peripheral equipment and other devices like Blackberries or handhelds
• New hardware upgrades; installs, moves, adds, changes in a laptop and desktop environment
• Optimizing hardware/software/networking products and configurations as scripted ensuring customer satisfaction.

Role Requirements:
• High School diploma or GED required
• ACMT (Apple) Certification a plus
• Background investigation and drug screen required
• 3 or more years of experience in a hands-on desk side support role required
• Advanced knowledge of Windows operating systems, Microsoft Office software required
• Experience supporting Apple / Mac / iOS products required. Apple certification strongly desired.
• Proficient with PC hardware repair and can troubleshoot/resolve software and operating system issues.
• Excellent communication and customer service skills required.
• A+, Client certifications a plus
We are looking for candidates with experience in Mac environments  IS A MUST!!

Please forward your resume

 
Ray Santos I rsantos@sunrisesys.com I Sunrise Systems Inc I 105 Fieldcrest Drive Suite 504 Edison, NJ 08837 I (732) 395-4426 I www.sunrisesys.com
 
You can also find me here!!! 
 
https://www.linkedin.com/in/rsantos4424