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PC Technician
Ref No.: 18-06400
Location: Rockland, Massachusetts
Position Type:Contract
Start Date / End Date: 05/04/2018 to 06/07/2019
PC Technician

Location: Rockland, MA 02370

Work Schedule: Day – any shift from 7am-6pm
 
Job Duties:
· Responsible for on-site installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems.
· Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance.
· Takes responsibility for potential or desired follow-up services (Sales/Systems Engineering) or problem escalation.
· Fully qualified field engineer. High degree of troubleshooting skill required.
· Courteous, outgoing, friendly personality that evokes confidence.
• Fully qualified field engineer.
• High degree of troubleshooting skill required.
• Should possess leadership skills such as being able to organize work and oversee tasks performed by others.
• Need clear understanding of how to manage a ticket queue in an SLA driven environment.
• Must have excellent customer relationship skills.
• Level 3 break/fix expertise required.
• Courteous, outgoing, friendly personality that evokes confidence.

Required Skills:
1. Hardware Breakfix repair on laptops
2. Deskside Support Services Delivery & Support, Experienced
3. CompTIA A+, Not required; only preferred

 
 
Ray Santos I rsantos@sunrisesys.com I Sunrise Systems Inc I 105 Fieldcrest Drive Suite 504 Edison, NJ 08837 I (732) 395-4426 I www.sunrisesys.com
 
You can also find me here!!! 
 
https://www.linkedin.com/in/rsantos4424