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Program Manager
Ref No.: 18-02972
Location: New Brunswick, New Jersey
Position Type:Contract
Start Date / End Date: 02/28/2018 to 01/31/2019
Job Title - Program Manager
Job Id - 18-02972
Location - New Brunswick NJ OR Tampa FL
Duration – 12 months
Type - Contract (W2 OR Corp to Corp)
 
Program Manager
  • Experience leading large scale implementations, integration programs, and managing operational delivery.
  • Accomplished Program Management and Change Leader with experience defining and driving program/project management standards for plans, status, risk/issue management, and resource planning. Experience leading regional project resources to ensure appropriate execution of high visibility priority projects directly impacting overall service delivery including business events (year-end, acquisitions) and service enhancements (time processing, service center capability, and Workday transitions)
  • Establish and provide oversight to leadership team governance and communications structure to ensure consistency in progress reporting to all key stakeholders, internal and client. Facilitate the partnership of all Payroll Process and Global Process Sub Owners.
 
This position will partner with
  • Global - The Regional Payroll ESP Lead, Global Sub Product Owners, Finance and Payroll Regional Directors/staff to partner to provide oversight in managing tasks, timelines, deliverables and status reporting. Partner with Global Finance on budget planning, administration and tracking.
  • Regions – Work with the US and Global cross functional payroll teams in support of Production Support testing schedules and resource management
  • Strategy and Roadmap – Work closely with the Payroll Solution Architecture team (PMO, Process, Testing, Knowledge Management, Reporting, ESP and Time Resources) to partner for strategic opportunities regarding enabling technologies and processes.
 
Other key expectations
  • Innovation – Maintain a continual focus on opportunities to innovate, independently research new processes
  • Project Leadership – Lead individual improvement projects including all project phases, resources and time frames
  • Contractor Management – Manage allocated contractor resources and confirm communication of tasks and monitor and manage performance
  • Technology Expertise – Understand JnJ internal Payroll applications and their complexities to articulate best solution guidance.
  • As a senior-level contributor and subject matter expert, position holder is expected to perform tasks related to discovery, planning and execution of multiple Projects in the Enterprise Standard & Productivity Program.
  • The role relies on Project management expertise, technical expertise, sound judgment, and focus on meeting established Goals.
  • Required to work independently and may assist in specialized assignments. Ensure that deliverables meet or exceed individual objectives adhere to payroll goals, and align with service center compliance strategies.
 
General
  • Development, Implementation and refinement of Implementation Playbooks
  • Manage timelines and oversight for kickoff through go live (Project tasks and Plan)
  • Prepare a plan document defining the project scope, schedule, project team framework, milestones and the execution strategy
  • Development and execution of detailed project plan with resource levelling for each deployment
  • Develop Project Documentations such as Project Charters, Project Kickoffs, Test Plans, Readiness Plans, Project Closure
  • Develop rollout plan and oversee deployment into production, including developing a hypercare support plan
  • Manage system release document, release notes and impact to business
  • Facilitate user workshops, sessions, meetings and document output and follow-ups
  • Understand user process and current operations to be able to provide operational communications and guidelines
  • Meeting Management and communication of minutes
  • Monitor due dates, dependencies, slips, issues, risks, mitigations, action items, escalations
  • Establish working relationship with Project Stakeholders
  • Represent Payroll function in various cross-functional meetings, status calls
  • Collaborate with other Business functions on the Program to integrate with touch points
  • Follow up and coordinate with assigned project resources
  • Prepare Status reports and conduct status meetings
  • Coordination and communication with Global, regional, cross-functional project leadership
  • Produce leadership dashboards on project status
Business Support Development 
  • Assist the managers with Project Management activity related to major projects such as mergers, acquisitions, divestitures, or restructuring.
  • Review documentation procedures. Work with the manager and Service Center Documentation team to contribute to the ongoing development  and maintenance of documentation (e.g., Standard Operating Procedures, Work Instructions) to ensure complete, accurate, and up-to-date depiction of processes. Partner with the Manager to assure version control, retention, and inventory of associated documentation.
  • May assist Payroll Coordinators with reporting-related duties and provide guidance regarding proper procedures, policies, and requirements. 
  • Assist the manager with day-to-day task planning and special projects. 
Business Improvement & Alignment
  • Assure understanding of broader Payroll strategies.
  • Review, follow, and provide input to payroll team objectives.
  • Provide ideas, solutions, and tools to increase the effectiveness and efficiency of payroll processing.
  • Assist in the development, reporting, and review of metrics to drive performance, identify trends, and develop/implement process improvements, escalating issues and proposed solutions as appropriate. 
  • Assist the manager with capturing and responding to escalated issues, policies, and procedures from government agencies, payroll functions, and the operating companies. 
Teamwork and Individual Development
  • Communicate regularly with manager, team members, and appropriate stakeholders regarding task or project status and opportunities to improve service levels or processes.   Escalate issues as appropriate to ensure quality service levels.
  • Participate in and support departmental initiatives.
  • Seek feedback, continuously learn, and take advantage of opportunities to improve knowledge, skill, and experience.  Monitor results to improve effectiveness and efficiency.
  • Assist others where possible for the good of the team and department.   Adhere to company, department, and team standards of professionalism and protocol.  Assure that behavior complies with the J&J credo and supports a positive work environment.
  • May mentor and guide Payroll Analysts/Coordinators.
  • Provide or share knowledge across the organization.
 
  • Required Minimum Education: Bachelors
  • Required Years of Related Experience: 8 Years             
Required Knowledge, Skills and Abilities (Uncompromised requirements for the role):
  • (Include any required computer skills, certifications, licenses, languages, etc.)
  • Strong collaboration, people management, project management and change management and analytical skills are required.
  • Ability to deal at a peer level with business units and build productive working relationships is required. Proven track record influencing and leading people and interacting with senior level management is required.
  • Strong project management mind-set - ability to manage project plans, dependencies, critical path activities and milestones is required.
  • Ability to lead individuals without direct line reporting is required. Strong verbal and written communication skills with ability to confidently present complex information to all levels of the organization are required.
  • 5+ years of experience in Enterprise-wide, large scale, complex Projects required.
  • Expertise in SDLC/Waterfall and Agile methodology requires. 5+ years’ experience in creating Project Management artifacts required.
  • Expertise in MS Project and significant experience in managing and developing projects details and project plans required.
  • Expertise in MS Office Products (MS PowerPoint, MS Excel MS Word) is required. Ability to create executive level presentations and status reporting also required.
  • Prior experience in requirement gathering, business analytics, schedule and resource planning, project documentation is required.
  • Ability to manage project team member expectations and deliverables, as well as measuring and monitoring project costs required.
Preferred Area of Study
  • Finance/Accounting, IT or Business disciplines, CPA, CMA
Preferred Knowledge, Skills and Abilities:
  • Six Sigma, PMP and Agile Scrum Master Certification is preferred
  • Strong payroll finance, accounting and business acumen is preferred.
  • Expert in Microsoft Project.
  • Expert in PowerPoint to produce executive status reports and dashboard.
Works with
 Internal: All Finance, Payroll, HR, IT, Business Partners
  External: Vendors