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Desktop Support
Ref No.: 17-06873
Location: Gaithersburg, Maryland
Position Type:Contract
Start Date / End Date: 06/05/2017 to 09/08/2017
Provides basic hardware, software, and network support relative to customer IT environment.
Primary Responsibilities:*

Troubleshoot desktop operating system, application errors and PC hardware issues. Troubleshoot minor server-hardware issues. Manage trouble tickets from inception to closing, includes tracking resolution progress and updating customers on ticket status. Provide OS and database maintenance. Set up and maintain user desktop environments; relocate and set up peripherals as may be required. Order, inventory, and return IT parts and equipment as needed. Maintain printers; troubleshoot issues.

H. S. diploma or GED A+ certification. 2+ years support experience that includes the following: User desktop setup Windows, UNIX, and/or Linux OS Client and/or Dell server hardware Active Directory or Novell networking

Duration- 6 months contract to hire

Location- Gaithersburg, MD
Duration- 6 months contract to hire
Ray Santos I I Sunrise Systems Inc I 105 Fieldcrest Drive Suite 504 Edison, NJ 08837 I (732) 395-4426 I
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