Collections Analyst
Description:
Title: Collections Analyst Collections Analyst Typical Duties and Tasks: * Make collection calls for high volume accounts in a fast paced goal oriented collections department * Accountable for reducing delinquency for assigned accounts * Escalate non responsive customers or problem accounts to leadership * Effectively utilize technology and other tools to accomplish tasks Position Requirements: * High School Diploma * At least 1 year Prior Customer Collections and Customer Service experience preferred * Computer literacy in Microsoft Office * Excellent communication and writing skills * Excellent interpersonal skills * Personal accountability * Attention to detail * Team player * High sense of urgency * High level of integrity * Proficient in Microsoft Suite; Intermediate to Advanced Knowledge/Experience of Excel * Time management skills Additional information from the manager: *Client is looking for Collectors to fill our Proactive Customer Service based collections position. Full range AR portfolio and account management will be required. * Direct from the hiring manager: "The main things that I am interested in seeing in this person is some accounting/AR background, and customer service skills. I need someone with personality and phone skills.” * This is a Monday – Friday position with an 8 hour work day expectation. The manager shared the following specifics: "The work day is 8 hours with 30 minute or 1 hour lunch, start time is somewhat flexible, 7 am to 9 am, depending upon the region being covered, then the day will last the 8 hours plus lunch. Geetha D V | Recruiter Sunrise Systems Inc. 105 Fieldcrest Ave Suite# 504, Edison, NJ - 08837 USA Desk:(224)-242-9590 | ||