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Account Management Analyst
Ref No.: 19-14709
Location: Cambridge, Massachusetts
Sunrise System Inc. is currently looking for Account Management Analyst in Cambridge, MA with one of our top client.
Job Title: Account Management Analyst
Job Id: 19-14709
Location: Cambridge, MA 02142
Duration: 4 months
Position Type: Hourly contract Position (W2 only)
  • The Account Management Analyst (AMA) will be responsible for managing a territory of healthcare facilities that purchases medication to treat rare disease patients with chronic life-long genetic diseases.
  • The AMA is a highly motivated, analytically-minded territory manager that secures long-term relationships with Healthcare Providers, gaining their trust and loyalty.
  • The AMA is responsible for tracking, evaluating, and interpreting a patient's adherence to therapy in addition to developing action plans to drive patient adherence.
  • This includes the formulation and use of advanced tracking tools to determine the root cause for deviations, analysis of territory trends, and reporting to appropriate parties.
  • A successful AMA is someone who is able to multi-task, is highly organized, and can utilize strategic analysis and influence to deliver a best-in-class experience: this role is for top performers.
  • Develop and maintain relationships with purchasers, pharmacists, and pharmacy staff at healthcare facilities.
  • Analyze and interpret data using statistical techniques for in-depth evaluation of territory accounts, recognizing opportunities in patient adherence.
  • Core member of opti-team. Provides updates on patient missed doses and patient adherence totherapy on scheduled opti-calls.
  • Presents on territory adherence, trends, and revenue opportunities.
  • Manages analytical processes and techniques for their territory and opti-team.
  • Identify trends and revenue opportunities used by Sales, Finance, Marketing, and Supply Chain to set their short and long term strategies.
  • Demonstrates an acute attention to detail by actively utilizing and maintaining CRM database for territory; maintenance of existing accounts including contacts, order history, dose information, missed doses, and interaction logs.
  • Identify adherence influencers, as well as any additional issues that arise, and work to resolve with opti-team, as necessary.
  • Promote Infusion Reminder Communications to maximize revenue opportunities, while providing an invaluable service to enrolled accounts.
  • Drive achievement of monthly, quarterly, and annual revenue goals by solidifying account relationships via in-person and remote meetings with opti-team counterparts and external clients.
  • Conduct quarterly business reviews and present to the Opti-team directing strategy.
  • Understand the generic healthcare industry, market dynamics, trends, competitors and FDA regulations.
  • Bachelor's Degree and 5+ years of experience in an Analytics role, Account Management, Database or Business Systems Analytics, operations, or financial analytics.
  • Will consider other equivalent experiences.
  • Demonstrated analytical and strong organizational skills with perceptive attention to detail Ability to analyze and interpret data sets & reports.
  • Ability to communicate effectively with individuals at all levels of an organization.
  • Ability to independently manage a territory.
  • Ability to travel to US accounts for in-service meetings and presentations (10%).
  • Familiarity in working with advanced MS Excel strongly preferred.
  • Familiarity with Salesforce preferred.
  • Familiarity with SAP preferred.
  • Familiarity with pharmaceutical industry a plus.
Skills and Experience
  • Account Management
  • Database
  • Highly Organized
  • MS Excel 
Additional Skills
  • Operations
  • Organizational Skills
  • SAP
  • CRM
  • Databases
  • FDA
  • Finance
  • Healthcare Industry
  • Maintenance
  • Marketing
  • Microsoft Excel
  • Pharmacy
  • Supply Chain
  • Very Organized 
Pooja Sinha
Direct: (732) 272 - 0316 | Email:
Satya S
Direct: (732) 272.0262 | Email: