Previous Job
Previous
SIM Software Engineer
Ref No.: 19-12404
Location: Rolling Meadows, Illinois
Sunrise System Inc. is currently looking for SIM Software Engineer in Rolling Meadows, IL with one of our top client.
Job Title: SIM Software Engineer
Job Id: 19-12404
Location: Rolling Meadows, IL 60008
Duration: 6 months
Position Type: Hourly contract Position (W2 only)
 
Top 3 Skill Set Are the Following
  • Server building/maintenance
  • System installations and implementations at customer sites.
  • This is a Road Warrior Position, always on the road.
Summary
  • The main function of a software engineer is to apply the principles of computer science and mathematical analysis to the design, development, testing, and evaluation of the software and systems that make computers work.
  • A typical software engineer researches, designs, develops and tests operating systems-level software, compilers, and network distribution software for medical, industrial, military, communications, aerospace, business, scientific and general computing applications.
Job Responsibilities
  • Modify existing databases and database management systems.
  • Write and code logical and physical database descriptions and specify identifiers of database to management system or direct others in coding descriptions.
  • Work as part of a project team to coordinate database development and determine project scope and limitations.
  • Review project requests describing database user needs to estimate time and cost required to accomplish project.
Skills
  • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
  • Basic ability to work independently and manage one’s time.
  • Basic knowledge of the full software development lifecycle:
  • from business/systems analysis, through requirements gathering and functional specification authoring, to development, testing and delivery.
  • Basic ability to troubleshoot issues and make system changes as needed to resolve issue.
  • Basic knowledge of computer hardware and software.
  • Knowledge of computer development software as it relates to systems, such as SQL, Visual Basic, etc.
Education/Experience
  • Bachelor's degree in computer science, software engineering or relevant field required.
  • 2-4 years’ experience required.
Education & Experience
  • Degree required/preferred
  • Degree in networking (IT) or computer science or equivalent vocational school is required.
  • Two or more years working with networking or software installation required with two or more years of direct product line experience preferred.
  • SMT manufacturing experience preferred
  • Strong attention to details, meeting deadlines and commitments required.
  • Understand use, configuration and installation of network hardware: switches, routes, scanners, and access points is required.
  • Ability to read software debug log and pinpoint areas of concern for problem resolution preferred.
  • Ability to travel extensively, often on short notice.
  • Microsoft Excel, Word, PowerPoint proficiency required
  • Bilingual, English/Spanish preferred
Communications
  • Key communications contacts (internal/external) and level of persuasion required.
  • Strong written and oral communication skills, with the ability to interface effectively and professionally with all organizational levels and management, internally and externally, are required and essential to success in this position, and in Client activities, in general.
  • Capability in effective communication with internal departments (Technical Support, PMO, Sales, Product Teams, Spare Parts, Engineering, Order Processing, Accounting, etc.), Other Requirements: e.g., working conditions, physical requirements, travel, etc.
  • Capable of lifting over 50 pounds (22.7 kg), standing for long periods on factory floors, and manoeuvring in factory production environments and confined spaces to execute technical activities.
Competencies
  • Key desired behaviours; e.g., problem solving, innovation, collaboration, etc.
  • A high degree of initiative, creativity, and trouble-shooting skills, along with a highly collaborative, detail-oriented, and organizational nature are critical to success, due to the highly complex nature of technical and interpersonal situations encountered in day-to-day activities.,
  • Solidly functional capabilities in use of PCs, widely-varied software applications, and general networking and connectivity are required.
  • Ability to take any necessary action to ensure objectives are fully achieved, and deadlines and commitments are met.
  • Fully proficient in the use of hand tools, meters, gauges, drawings, schematics, diagrams, and jigs to adjust and maintain optimal machine performance and calibration.
  • Ability and willingness to travel extensively (often 95%, or greater), domestically and internationally, often with very short or immediate notice, with flexible work hours, including non-standard business hours, weekends, and occasional holidays, as may be necessary to meet customer project schedules and demands.
Additional Job Description
  • Provides excellent customer service and technical support to Client customer, in performing a variety of highly complex field service work, involving software installations, system modifications/upgrades, troubleshooting, programming, and TAC support, with minimal assistance or supervision, on Client software products.
Key Accountabilities
  • Please provide % of time for each major accountability in order of importance; from high to low.
  • Must add up to 100% with each accountability greater than 5%.
  • Keep acronyms to a minimum and spell out words (first time only) when usage is necessary.
  • % of Time Accountability 95% 5% Service Support:
  • The ability to lead a software implementation from development of plan to final acceptance.
  • Carries out technical assignments to install, modify, and repair software systems at customer sites providing root cause analysis for any problems found with minimal assistance or supervision.
  • Assume responsibility for project management, prioritizing equipment and technical issues for immediate corrective actions, communication with pertinent parties, and completing personal and on-site team assignments within time expectations, and without the need for rework.
  • Effective and efficient troubleshooting, while working in potentially high pressure circumstances, in achieving 100% problem resolution of repair activity with 24 hours of arrival at customer site.
  • Operates and programs machines, understanding all technical aspects and machine parameter functions that affect the use of software functions.
  • Work with the development group to resolve bugs and implement software enhancements.
  • Provides customers with timely and accurate technical information in a positive and straightforward manner.
  • Provide assistance/consultations to customers in site preparation for software installations.
  • Ability to trouble shoot complex Network Communication Issues and application software errors (Server & Clients).
  • To determine the root cause of communication errors and write a good technical report.
  • Understand ESXI server environment, Red-hat/Linux operating system, SQL 2008/2012, Windows server 2008/2012.
  • Understand use, configuration and installation of network hardware: switches, routes, scanners, and access points.
  • Read software debug log and pinpoint areas of concern for problem resolution
  • Assist TAC in covering calls from customers and as directed by the Regional Service Manager.
  • Research issues to resolve customer complaints and ensure customer satisfaction and an excellent overall customer experience in doing business with Client.
  • Create Service Notifications and other documentation for communication of problem resolution and future use in addressing similar issues.
  • Assist Regional Service Manager in identifying opportunities for selling services.
  • Effective management and execution of administrative tasks, such as travel arrangements, expense reports, coordination of activities with customers, etc.
Sales Support
  • Participate in exhibitions and demonstrations of equipment, at trade shows, Client demo room, or at customer sites, aptly informing customers and responding to technical and specification questions and concerns.
  • Identify sales opportunities and inform Sales as appropriate.
  • Basic Qualifications – please cover the following areas: Scope: Budget, employees direct and indirect and other resources managed.
  • Attach organization chart both current and proposed if applicable.
  • No budget or reports to be managed.
Contact
Abdul. A
Direct: (732) 272 0298 | Email: Abdul.A@sunrisesys.com
Or
Michael Peng
Direct: (732) 272 0265 | Michael@sunrisesys.com