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MuleSoft Platform Engineer
Ref No.: 16-00684
Location: Groton, Connecticut
Position Type:Contract
Start Date / End Date: 03/02/2016 to 12/31/2016
Systems Engineering role develops computer systems and solutions, rather than software.
Major Role Responsibilities:
  • Understands all or most aspects of the hardware and software within the MuleSoft Hybrid Integration Platform (HIP) and support systems;
  • Contributes to IT project delivery by providing general and broad technical expertise throughout all phases of the development life cycle, including technical assessments, troubleshooting, design and engineering activities in support of complex software and hardware systems comprised of many technical components
  • Installs and configures application software, both off-the-shelf and developed in-house
  • Responsible for Support and Operations of Platforms and Applications in Enterprise Application Service Integration team.
  • Will identify, develop, align, and keep current SOPs, Work Instructions, and Job Aids for the team. Will enforce Pharmaceutical BT Service Management policies, process, and procedures
  • Responsible for the proper updates to CMDB and that all infrastructure assets are represented by Configuration Items
  • Provide suggestions for operational efficiency or improvement to the COE Owner
  • Ensure handoffs and escalations are properly made to support teams
  • Create and maintain support plans for platforms and application in the team
  • Manage MuleSoft Cloudhub and components for proper operations
  • Perform Problem Management and root cause analysis
  • This person must be a MuleSoft platform engineer with 3 years' experience.