Admin Processor
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Admin Processor
Ref No.: 15-00392
Location: USA- 8120 Nations Way Suite 203 Jacksonville FL 32256 UNITED STATES, Florida
Position Type:Contract
Start Date / End Date: 02/23/2015 to 05/29/2015
Job Description:
Qualifications
:
  • High school diploma or equivalent.
  • Experience: 2-3 years' experience.
  • Ability to handle multiple tasks. Strong communication and customer service skills.
  • Intermediate knowledge of MS Outlook & Excel.

Responsibilities:
  • Support residential installation and service departments.
  • Provide superior customer service to internal and external customers.
  • Provide billing, contract and permit support to our customers.
  • Ensure check payments are properly applied to customer accounts. Coordinate, prioritize and schedule installations and service appts.
  • Use Gantt system to schedule these appointments. Use IBT to track all scheduled installations.
  • Use O2C Portal to manage customer contracts and associated paperwork. Provide reception coverage as needed.
  • Other duties as assigned, which may include but are not limited to,: Assist with Ops Support/Administrative duties including but not limited to ordering supplies, filing, backup when Lead Admin is out. Handle incoming customer/associate relations calls.